Courtney Deputy
Kenner,LA
Summary
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Spirit Airlines Inc.
12.2022 - Current
- Delivered exceptional customer service by addressing passenger needs and ensuring a comfortable travel experience.
- Conducted safety demonstrations and ensured compliance with aviation regulations for all flights.
- Collaborated with team members to manage in-flight services and resolve passenger inquiries efficiently.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Responded to passenger emergencies to provide first aid.
Waitress
Coconut Jacks Waterfront Grille
07.2022 - 09.2022
- Maintain customer satisfaction with timely table check-ins to assess food and beverage needs.
- Keep server areas clean and stocked to increase efficiency while working tables.
- Greet new customers, discuss specials and take drink orders.
- Check identification for minimum age for sale of alcoholic beverages.
- Working as a team, helping coworkers by running food and drinks.
Dispatcher
Royal Locksmith
04.2020 - 09.2022
- Answering calls for customers needing locksmith services and passing the jobs to different technicians.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Responsible for keeping track of all closed jobs and calculating what is owed from each technician at the end of each shift.
Waitress
The Blue Crab
02.2021 - 06.2022
- Worked with POS system to place orders and manage bills.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Education
Diploma -
Centerville High School
Centerville, IASkills
- Customer service
- Strong work ethic
- First aid
- Reliability and punctuality
- Professional appearance
- Verbal and written communication
- Safety procedures
- Passenger assistance
- Problem-solving
Timeline
Flight Attendant
Spirit Airlines Inc.
12.2022 - Current
Waitress
Coconut Jacks Waterfront Grille
07.2022 - 09.2022
Waitress
The Blue Crab
02.2021 - 06.2022
Dispatcher
Royal Locksmith
04.2020 - 09.2022
Diploma -
Centerville High School
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