Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Emerson

Prosser

Summary

Dedicated Resident Care Coordinator with expertise in care planning and staff training. Proven ability to advocate for residents' rights and ensure compliance with regulations, enhancing the quality of care and service delivery.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Resident Care Coordinator

Prosser Sun Terrace
Prosser, WA
02.2024 - Current
  • Coordinated resident care plans with interdisciplinary teams to enhance service delivery.
  • Oversaw scheduling of care staff to optimize coverage and support resident needs efficiently.
  • Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
  • Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
  • Monitored compliance with regulatory standards to ensure quality care and safety protocols.
  • Facilitated communication between residents, families, and healthcare providers to address concerns effectively.

CNA

Prestige
Richland, WA
01.2021 - 02.2024
  • Provided direct patient care, assisting with daily living activities and promoting comfort.
  • Monitored vital signs and reported changes to nursing staff for timely interventions.
  • Assisted in maintaining a clean and safe environment, adhering to infection control protocols.
  • Trained new staff on best practices for patient care and organizational policies.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.

CNA

Haven Home Health LLC
Richland, WA
01.2017 - 02.2021
  • Collaborated with healthcare team to develop personalized care plans for patients.
  • Led initiatives to improve patient satisfaction through enhanced communication and support.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Oversaw and maintained patients' rooms, group living areas, and nurse stations.

Education

High School Diploma -

Prosser High School
Prosser, WA

Cna -

Tri-tech
Kennewick, WA

Skills

  • Staff training and development
  • Clinical assessment
  • HIPAA
  • Medical terminology
  • CPR certified
  • Care planning
  • Patient care
  • Vital signs monitoring
  • Dressing assistance
  • Dementia care
  • Medication administration
  • ADL support
  • Laundry services

Certification

  • Licensed CNA

Timeline

Resident Care Coordinator

Prosser Sun Terrace
02.2024 - Current

CNA

Prestige
01.2021 - 02.2024

CNA

Haven Home Health LLC
01.2017 - 02.2021

High School Diploma -

Prosser High School

Cna -

Tri-tech