Courtney Evans
2863 Fairlane Dr SE Atlanta,GA
Summary
Well-qualified Property Manager with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
Property Manager
Sureste Property Services
09.2018 - Current
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Coordinated appointments to show marketed properties.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Senior Property Manager
Columbia Residential
08.2014 - 07.2018
- Investigated and resolved any tenant complaints.
- Attracted tenants by advertising vacancies and personally showed units to potential renters.
- Maintained building systems by working with maintenance services and supervised repairs.
- Administered operations to handle needs of more than 220 tenants across 254 property units.
- Directed property management program by determining requirements, planning for material equipment replacement and implementing quality control oversight.
Assistant Manager
MMG Management
12.2010 - 06.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Leasing Specialist/MIT
Braden Fellman Group LTD.
01.2009 - 07.2010
- Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
- Collected, completed, and processed lease applications.
- Showed apartments to potential tenants and answered questions regarding community.
- Answered phone calls and emails and responded to questions from prospects quickly and effectively.
Education
Booker T. Washington High School
Atlanta, GA05.2000
Skills
- Maintenance Scheduling
- Property Management
- Tenant Relations
- Staff Management
- Customer Service-Focused
- Property Tours and Inspections
- Leasing and Sales
- Payment Collection
- Grounds Maintenance
- Vendor Management
Timeline
Property Manager
Sureste Property Services
09.2018 - Current
Senior Property Manager
Columbia Residential
08.2014 - 07.2018
Assistant Manager
MMG Management
12.2010 - 06.2014
Leasing Specialist/MIT
Braden Fellman Group LTD.
01.2009 - 07.2010
Booker T. Washington High School
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