Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Flach

Spring Branch,TX

Summary

Innovative Merchandising Manager with strong organizational and interpersonal skills. Successful in managing inventory to provide detailed data for successful purchasing selections. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Merchandise Manager

Becker Vineyards
11.2021 - Current
  • Create purchasing policies and procedures that complied with company standards and regulatory requirements.
  • Collaborate with marketing team for prompt promotion of products.
  • Negotiate pricing with vendors to achieve maximum profitability.
  • Complete monthly profit and loss performance reports.
  • Monitor inventory levels and made necessary adjustments to maximize sales and profits.
  • Design displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Assist in organizing and executing various winery events
  • Review customer feedback to identify trends and improve product selection.

Assistant Tasting Room Manager

Becker Vineyards
08.2021 - 11.2021
  • Assisted in recruiting, hiring and training of new employees on proper protocols and customer service standards.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Intern

San Antonio Stock Show & Rodeo
01.2020 - 04.2020
  • Sorted and organized files, spreadsheets, and reports.
  • Interacted with customers by phone, email, or in-person to provide information and resolve issues.

Education

Bachelor of Science -

Tarleton State University
08.2020

Undergraduate - Studies-Animal Science

South Plains College
2017

Skills

  • Merchandising Logistics
  • Strategic Decision-Making
  • Complex Problem-Solving
  • POS System Training
  • Company Safety Policies
  • Vendor Relationships
  • POS Inventory System Operation and Accuracy
  • Brand Awareness
  • Consumer Trends
  • Process Improvement Initiatives
  • Profit Margins
  • Customer Interaction

Timeline

Merchandise Manager

Becker Vineyards
11.2021 - Current

Assistant Tasting Room Manager

Becker Vineyards
08.2021 - 11.2021

Intern

San Antonio Stock Show & Rodeo
01.2020 - 04.2020

Bachelor of Science -

Tarleton State University

Undergraduate - Studies-Animal Science

South Plains College

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Courtney Flach