Summary
Work History
Skills
Timeline
pwb

Courtney Floyd

Grovetown,Georgia

Summary

Motivated Customer Service Associate with engaging personality and flexible approach.

Upbeat, friendly, and anticipating customer needs.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level sales position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Work History

Co-Manager

KJs Market lGA
Harlem Ga
03 2012 - 08 2019
  • Approved regular payroll submissions for employees.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Enhanced store performance by implementing effective sales strategies and optimizing merchandising layouts.
  • Coordinated visual merchandising efforts across different departments for cohesive displays that maximized sales potential.
  • Established strong relationships with vendors, negotiating favorable pricing agreements and securing high-quality products for the store.
  • Improved employee retention rates by fostering a positive work environment through team-building activities and open communication.
  • Evaluated employee performance through regular appraisals, providing constructive feedback and identifying opportunities for professional development.
  • Partnered with other Managers to share best practices, learn from collective experiences, and improve overall store performance.

Server

Longhorn Steakhouse
Grovetown Georgia
03 2012 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Store Manager

Cato Fashions
Myrtle Beach South Carolina
03 2006 - 09 2009
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Skills

  • Point of sale operation
  • Sales expertise
  • Bill computation
  • Hospitality service expertise
  • Guest relations management

Timeline

Co-Manager

KJs Market lGA
03 2012 - 08 2019

Server

Longhorn Steakhouse
03 2012 - Current

Store Manager

Cato Fashions
03 2006 - 09 2009

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Courtney Floyd