Courtney greenberg
Upland,CA
Summary
Seasoned Shop Owner with background in managing daily operations, staff supervision, and inventory control. Known for strong leadership skills coupled with ability to develop and implement effective sales strategies. Demonstrated success in fostering positive customer relationships resulting in increased customer satisfaction and loyalty. Exceptional problem-solving abilities that drive business performance.
Overview
15
15
years of professional experience
Work History
Shop Owner
Baked Betty's, LLC
Palm Springs, CA
05.2018 - Current
- Looked through work orders to determine type and quantity of materials needed for each production batch.
- Designed approaches for boosting efficiency in the complete manufacturing cycle.
- Developed and implemented marketing strategies to increase sales.
- Produced and distributed baked goods with meticulous attention to detail to licensed facilities.
- Ensured high-quality production and timely delivery of baked goods to licensed facilities.
- Manufactured baked goods and delivered them to licensed facilities.
Social Services Worker
Villa Mesa Care Center
Upland, CA
02.2010 - 05.2018
- Participated in interdisciplinary team meetings to discuss best practices in social work.
- Monitored client progress and updated case files accordingly.
- Assessed client needs to determine eligibility for social services programs.
- Helped individuals address disabilities and put together career plans.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
- Performed assessments to determine individual limitations and strengths.
Education
High School Diploma -
Hillside High
Upland, CA06-1997
Skills
- Staff hiring and training
- Customer loyalty programs
- Waste reduction
- Performance analysis
- Sales proficiency
- Customer service expertise
- Marketing expertise
- Business operations
- Merchandise planning
Timeline
Shop Owner
Baked Betty's, LLC
05.2018 - Current
Social Services Worker
Villa Mesa Care Center
02.2010 - 05.2018
High School Diploma -
Hillside High
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