COURTNEY HANSON
Bakersfield,CA
Summary
Knowledgeable Certified Medical Assistant with exceptional background over 13+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
13
13
years of professional experience
Work History
Medical Assistant
PREFERRED FAMILY CARE
Bakersfield, CA
10.2023 - Current
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Submitting medical records and clinical notes to insurances in order to obtain authorization for medications, referrals and procedures.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Administered immunizations, rapid tests for COVID, influenza and strep to help clinical staff assess conditions.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Organized patient charts before each day's clinic sessions began.
Medical Assistant
KERN ALLERGY MEDICAL CLINIC
Bakersfield, CA
01.2017 - 10.2023
- Discuss with patients reasoning for coming to specialists office and obtain basic medical history
- Organize and schedule appointments
- Obtaining authorizations for medications and equipment
- Update and file medical records and insurance reports
- Performing skin testing on patients
- Handle and process payments from patients
- Prepare and clean treatment rooms and medical equipment
- Answering phone calls from patients, insurances, pharmacies and other provider office.
- Providing assistance with medications, billing, coverage, treatment or correspondence.
Reimbursement Specialist II
WALGREENS INFUSION AND RESPIRATORY SERVICES
Bakersfield, CA
06.2013 - 04.2015
- Help patients with scheduling their monthly statements/payments
- Process payments online via credit card
- Communicate with other departments if modifications to drug or plan need to take place
- Track paperwork regarding changes in patient's chart which may affect billing/reimbursement
- Process claims for injectable and IV infusion drugs using electronic and paper billing
- Manage patient accounts regarding insurance payments
- Stay up to date with Amendments pertaining to pricing
- Flag possible risk issues with payment
- Meet deadlines with reports and financial spreadsheets.
Intake Coordinator
WALGREENS INFUSION AND RESPIRATORY SERVICES
Bakersfield, CA
12.2010 - 06.2013
- Process new patients when referrals are received
- Contact patients and set up appointments for treatment and teaching
- Help coordinate the delivery of the drug to the patient
- Scanning all patient paperwork into online filing system
- Check insurance eligibility and get authorizations
- Maintaining and organizing patient charts
- Take phone calls regarding insurance and intake/referrals
- Correspond with doctor's offices to coordinate initial deliveries
- Keep track of current patient's eligibility.
Education
Fresno Pacific University
01.2014
CSUB
01.2010
Skills
- Patient-Focused Care
- Quick Problem Solver
- Certified in Basic Life Support (BLS)
- Adaptable
- Compassionate
References
- Shannon Ehly, (661)428-0335
- Debi Garcia, (661)401-0554
Professional References
- Maricar Smith (661)619-1795
- Carla Allbright (661)472-0479
Timeline
Medical Assistant
PREFERRED FAMILY CARE
10.2023 - Current
Medical Assistant
KERN ALLERGY MEDICAL CLINIC
01.2017 - 10.2023
Reimbursement Specialist II
WALGREENS INFUSION AND RESPIRATORY SERVICES
06.2013 - 04.2015
Intake Coordinator
WALGREENS INFUSION AND RESPIRATORY SERVICES
12.2010 - 06.2013
Fresno Pacific University
CSUB
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