Summary
Overview
Work History
Education
Skills
Affiliations
Custom
Timeline
CustomerServiceRepresentative

Courtney Herring

Millington,TN

Summary

Dynamic customer service professional with proven expertise in order processing and complaint resolution at Advanced Services Inc. Adept at utilizing CRM software to enhance customer engagement and satisfaction. Recognized for maintaining a positive work environment and delivering exceptional service, ensuring a seamless experience for all customers.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Advanced Services Inc
Bartlett, Tennessee
09.2018 - Current
  • Assisted customers with inquiries and provided accurate product information.
  • Processed customer orders efficiently using the company's order management system.
  • Handled customer complaints with empathy and professionalism to ensure satisfaction.
  • Collaborated with team members to maintain a positive work environment.

Cashier

Lowes Home Improvment
Millington, Tennessee
09.2016 - 09.2018
  • Processed customer transactions efficiently and accurately at a busy retail environment.
  • Assisted customers with product inquiries and provided exceptional service throughout their visit.
  • Maintained organized cash register and ensured timely cash handling procedures were followed.
  • Collaborated with team members to restock shelves and maintain store presentation standards.

Education

High School Diploma -

Raleigh Egypt High School
Memphis, TN
05-2005

Skills

  • Order processing
  • Product knowledge
  • Complaint resolution
  • CRM software
  • Data entry
  • Customer engagement

Affiliations

  • I truely enjoy helping and making others smile.

Custom

  • I been in the customer service field for over 20 plus years. I am very passionate about helping others and over just love teaching others new things

Timeline

Customer Service Representative

Advanced Services Inc
09.2018 - Current

Cashier

Lowes Home Improvment
09.2016 - 09.2018

High School Diploma -

Raleigh Egypt High School

Similar Profiles

CREATE PROFILE