Courtney Jones
Akron,OH
Summary
Responsible and motivated student ready to apply education in the workplace. Strong work ethic, adaptability, and exceptional interpersonal skills. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Manager
Town Tavern
Uniontown, OH
06.2021 - Current
- Coached staff on strategies to enhance performance and improve customer relations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Delegated work to staff, setting priorities and goals.
Cashier Supervisor
Target
Akron, Ohio
11.2020 - 06.2021
- Handled payment processing and provided customers with receipts and proper bills and change.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Provided feedback on employee performance during weekly team meetings.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
Education
Some College (No Degree) - Allied Healthcare Administration
University of Akron
Akron, OHSkills
- Disaster Recovery
- Database Administration
- Storage Management
- Restaurant Operations
- Team Training
- Training and Onboarding
- Operations Management
- Research Methods
- Troubleshooting and Analysis
- Relationship Management
Certification
- Minor in Chemistry at The University of Akron
Timeline
Server Manager
Town Tavern
06.2021 - Current
Cashier Supervisor
Target
11.2020 - 06.2021
Some College (No Degree) - Allied Healthcare Administration
University of Akron
- Minor in Chemistry at The University of Akron
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