Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Kearns

South Jordan,UT

Summary

Zookeeper, hustler, and overall optimist! After two years working full time as the office mom, I am currently transitioning to a part-time role at Made by Mary and looking for adventure in my free time!

Overview

16
16
years of professional experience

Work History

Executive Assistant

Made by Mary
09.2023 - Current
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Handled confidential and sensitive information with discretion and tact.
  • Improved company morale with creative events and exciting activities for our employees.
  • Promoted team productivity by keeping supplies organized and well-stocked.
  • Styled the Made by Mary Gemstone photoshoot

Customer Support Associate

Made By Mary
10.2022 - 09.2023
  • Answered product and service questions, suggesting other offerings to attract potential customers
  • Displayed flexibility during busy holiday season changes and local pick up re-organization
  • Actively listened to customers, handled concerns and issues quickly and escalated major issues to supervisor.

Cashier/Sales Associate Specialist

World Market
09.2020 - 05.2022
  • Helped customers complete purchases, locate items, and join reward programs
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Stylist Assistant

Oprah Winfrey Network
02.2011 - 03.2011
  • Managed wardrobe and accessory collections, keeping items in pristine condition
  • Worked closely with Carson Kressley and team to secure garments and customize outfits for filming.

Waitress

Hamilton Restaurant
01.2009 - 01.2011
  • Remained calm and poised when dealing with difficult customers or during busy shifts
  • Kept server areas clean and stocked to increase efficiency while working tables
  • Used cash registers and credit card machines to cash out customers
  • Greeted new customers, discussed specials, and took drink orders.

Sales Associate

Avonlea Bridal
09.2008 - 09.2010
  • I helped sell expensive wedding dresses and managed the entire store on my own
  • Provided positive first impressions to welcome existing, new, and potential customers.

Waitress

Olive Garden
05.2008 - 07.2008
  • Greeted new customers, discussed specials, and took drink orders
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

Education

Bachelor's - Theatre, Costume Design

Utah State University
Logan, UT
05.2011

Skills

  • Efficient in Fulfil, Shopify, Slack and Google Admin
  • Office Management
  • Excellent Communication Skills
  • Warehousing Functions
  • Managing Multiple Tasks
  • Customer Relations
  • Retail sales (5 years)

Timeline

Executive Assistant

Made by Mary
09.2023 - Current

Customer Support Associate

Made By Mary
10.2022 - 09.2023

Cashier/Sales Associate Specialist

World Market
09.2020 - 05.2022

Stylist Assistant

Oprah Winfrey Network
02.2011 - 03.2011

Waitress

Hamilton Restaurant
01.2009 - 01.2011

Sales Associate

Avonlea Bridal
09.2008 - 09.2010

Waitress

Olive Garden
05.2008 - 07.2008

Bachelor's - Theatre, Costume Design

Utah State University
Courtney Kearns