Courtney Keinz
Mankato,MN
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Bringing skills in order management, payment processing and upselling. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Housekeeper
New Perspective Senior Living
10.2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Adhered to professional house cleaning checklist.
- Engaged with residents on room requirements and amenities to promote overall satisfaction as well as build relationships with residents.
Poolside Server
Mankato Golf Club
05.2022 - 08.2022
- Maintained clean and safe work environment.
- Refilled beverages, cleared and reset tables, and stocked service areas.
- Displayed enthusiasm and promoted excellent service to members and guests.
- Shared knowledge of menu items and flavors, enabling members to make personal decisions based on taste and interest.
- Resolved member and employee complaints to maintain complete member satisfaction and workforce effectiveness.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
Cashier
Scheels
03.2021 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join visa programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
No Degree - Dental Hygiene
Minnesota State University - Mankato
Mankato, MN05.2026
High School Diploma -
Mankato West Senior High School
Mankato, MN06.2022
Skills
- Cleaning Techniques
- Customer Service
- Window Cleaning
- Guest Relations
- Guest Engagement
- Table Bussing
- Food Running
- Safe Food Handling
Timeline
Housekeeper
New Perspective Senior Living
10.2022 - Current
Poolside Server
Mankato Golf Club
05.2022 - 08.2022
Cashier
Scheels
03.2021 - 02.2022
No Degree - Dental Hygiene
Minnesota State University - Mankato
High School Diploma -
Mankato West Senior High School
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