Courtney King
Sacramento,CA
Summary
Friendly and reliable customer-service representative offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
4
4
years of professional experience
Work History
Cashier
Walmart
Sacramento, CA
03.2021 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained cash drawer of $6,000 or more per shift.
- Greeted over 75 customers per day.
Student
American River College
Sacramento, CA
08.2019 - 05.2022
- Followed school and classroom policies, regulations, dress codes and schedules.
- Took extensive notes to document lessons and further solidify learning objectives.
- Participated in seminar classes with enthusiasm and respect towards fellow students.
- Participated in lecture classes and asked compelling questions to further solidify learning.
- Brought new perspectives to classroom discussions with materials found during independent research.
- Built rapport with guidance counselors to further hone educational objectives.
Education
Some College (No Degree) - Social Science
American River College
Sacramento, CASkills
- Cash Handling
- Cash register operation
- Currency counting
- Cash drawer management
- Customer Relations
- Guest inquiries
- Customer assistance
- Payment collection
- Identification checks
- Purchase assistance
- Time management skills
- Product knowledge
- Customer Experience
- Clear Communication
- Customer Transactions
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information
I have over fifteen years customer service experience, I have worked with customers directly as well as indirectly, I love coming in contact with the public, I always display exceptional customer service skills, and always go above and beyond what's expected of me. Always treating the customer as if I were the customer, always trying to effectively leave the customer with great satisfaction of the services I provided them, as well as the company. Encouraging the customer to always want to come back.
Quote
Paying attention to simple little things that most men neglect makes a few men rich.
Henry Ford
Timeline
Cashier
Walmart
03.2021 - Current
Student
American River College
08.2019 - 05.2022
Some College (No Degree) - Social Science
American River College
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