Courtney Lott
Beaumont,MS
Summary
Dedicated Medical Office Manager with strong organizational skills, proficient in EHR systems and reception management. Experienced in streamlining processes, ensuring compliance, and enhancing work flow process.
Overview
2027
2027
years of professional experience
Work History
Medical Office Manager
Southeast Mississippi Rural Health Initiative Inc.
Hattiesburg, MS
11.2013 - Current
- Streamlined patient scheduling processes, reducing wait times and improving overall patient flow.
- Managed daily operations, ensuring compliance with healthcare regulations and organizational policies.
- Created organized filing system to manage department documents.
- Implemented electronic health record (EHR) systems, increasing data accessibility and accuracy for medical personnel.
- Oversaw inventory management of medical supplies, optimizing resource allocation and cost control.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Addressed and remedied all patient or team member issues.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Coordinated regular staff meetings to address challenges, discuss solutions, and share best practices within the team.
- Effectively used computer software programs such as Word, Excel, Microsoft 365...
Bank Teller
Richton Bank & Trust
Richton, MS
2009 - 2012
- Processed customer transactions accurately, ensuring compliance with bank policies and procedures.
- Assisted customers with account inquiries, providing exceptional service to enhance customer satisfaction.
- Managed cash drawer efficiently, maintaining accurate records of .
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Education
High School Diploma -
Perry Central High School
New Augusta, MSNo Degree - Basics
Jones County Junior College
Ellisville, MSSkills
- Strong work ethic
- Effective multitasking
- Professional telephone etiquette
- Conflict resolution
- Computer software proficiency
- Reception management
- Organizational skills development
- Inventory control management
Timeline
Medical Office Manager
Southeast Mississippi Rural Health Initiative Inc.
11.2013 - Current
Bank Teller
Richton Bank & Trust
2009 - 2012
High School Diploma -
Perry Central High School
No Degree - Basics
Jones County Junior College