Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Courtney Lyons

Stamford

Summary

Enthusiastic server with proven customer service skills, emphasizing team collaboration and problem-solving in fast-paced environments. Committed to creating positive dining experiences and supporting team efficiency. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

server

Frank Pepe Pizzeria Napoletana
stamford
2024 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Maintained cleanliness of dining area and organized serving utensils to enhance guest experience.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Trained new servers on restaurant policies and procedures to ensure consistent service quality.
  • Resolved customer complaints professionally to foster a welcoming atmosphere.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

Retail Sales Associate

Victoria's Secret & PINK
stamford
2024 - 2026
  • Assisted customers with product selection and fit recommendations.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Greeted customers upon entering the store and provided assistance.
  • Provided product information and answered customer questions.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Used product knowledge to suggest items to match client needs.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.

Daycare Assistant Teacher

Cadence Academy
Norwalk
2024 - 2025
  • Collaborated with lead teacher to create engaging, age-appropriate lesson plans and activities that fostered children's learning.
  • Supervised daily activities for children in a safe and engaging environment.
  • Facilitated mealtime experiences, encouraging healthy eating habits and enhancing children's social skills through structured interactions.
  • Instructed children in personal hygiene habits such as hand washing, toileting, teeth brushing.
  • Maintained cleanliness and organization of classrooms and play areas.
  • Communicated effectively with parents regarding children's progress and daily experiences.
  • Cultivated strong relationships with families through consistent communication about children's progress and daily experiences.
  • Responded quickly to any unexpected situations such as injuries or behavioral issues.

Education

High School Diploma -

Stamford High School
Stamford, CT
06-2023

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Product knowledge
  • Training new staff
  • Sales techniques
  • Time management
  • Effective communication
  • Active listening
  • Task prioritization
  • High volume dining
  • Hospitality service expertise

Certification

cpr 

Timeline

server

Frank Pepe Pizzeria Napoletana
2024 - Current

Retail Sales Associate

Victoria's Secret & PINK
2024 - 2026

Daycare Assistant Teacher

Cadence Academy
2024 - 2025

High School Diploma -

Stamford High School
Courtney Lyons