Courtney Maguire
Batesburg,United States
Summary
I am very excited to kickstart my career in the medical filed. I have a passion for helping those in need. I am currently enrolled in the Surgical Technology program at Aiken Technical college. I am a skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. I am willing to take on any task to help the team. I know I am reliable and a dedicated team player with a hardworking and resourceful approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Claims Associate
Walmart
03.2021 - 05.2023
- Enhanced claim processing efficiency by streamlining workflows and implementing new software tools.
- Reduced claim resolution time by improving communication between departments and prioritizing urgent cases.
- Increased customer satisfaction rates through empathetic handling of customer concerns and timely resolutions.
- Managed high-volume claim caseloads, ensuring accurate documentation and adherence to company policies.
Cashier
BI-LO
08.2018 - 01.2021
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Applied Science - Surgical Technology
Aiken Technical College
Graniteville, SC07.2024
Skills
- CPR & BLS - 6 years
- Compassion
- Claims Processing
- Policy Interpretation
- File Management
- Team Collaboration
- Conflict Resolution
- Decision-Making
Certification
- BLS Certification - 5 years
Timeline
Claims Associate
Walmart
03.2021 - 05.2023
Cashier
BI-LO
08.2018 - 01.2021
Associate of Applied Science - Surgical Technology
Aiken Technical College
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