COURTNEY MCMILLER
Theodore
Summary
Detail-oriented medical receptionist with expertise in patient scheduling, office administration, and payment collection. Committed to enhancing patient understanding and ensuring a seamless clinic workflow.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Receptionist
UPTOWN URGENT CARE
Mobile, AL
10.2025 - Current
- Scheduled patient appointments using electronic health record systems to optimize clinic workflow.
- Maintained organized medical records in compliance with HIPAA regulations to safeguard patient privacy.
- Assisted with insurance verification and billing inquiries, enhancing patient understanding of financial responsibilities.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted patients.
Daycare Teacher
Government Street Child Development
Mobile, AL
12.2023 - 07.2025
- Organized age-appropriate activities promoting physical, emotional, and intellectual growth in young children.
- Trained new staff on classroom management techniques and curriculum standards to enhance team efficiency.
- Collaborated with parents to discuss child progress, behavior, and developmental milestones.
- Maintained a safe and nurturing environment for children, ensuring adherence to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
Sales Associate
Dirt Cheap Warehouse
Mobile, AL
10.2021 - 01.2022
- Assisted customers in locating products, enhancing overall shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Cashier
Pyros Pizza
Tuscaloosa, AL
03.2021 - 08.2021
- Collaborated with team members to maintain cleanliness and organization of work area.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
BAKER HIGH SCHOOL
Mobile, ALNo Degree - MEDICAL ASSISTANT
Fortis College
Mobile, ALSkills
- Patient scheduling
- Office administration
- Microsoft office
- Appointment setting
- Payment collection
- Reminder calls
- EMR / EHR
- Paperwork coordination
Certification
- MICROSOFT POWERPOINT
- CPR / BLS PROVIDER
Timeline
Medical Receptionist
UPTOWN URGENT CARE
10.2025 - Current
Daycare Teacher
Government Street Child Development
12.2023 - 07.2025
Sales Associate
Dirt Cheap Warehouse
10.2021 - 01.2022
Cashier
Pyros Pizza
03.2021 - 08.2021
High School Diploma -
BAKER HIGH SCHOOL
No Degree - MEDICAL ASSISTANT
Fortis College