Summary
Overview
Work History
Education
Skills
Timeline
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Courtney Menard Mistric

Baton Rouge,La

Summary

Dynamic Brand Ambassador with a proven track record at Christian Dior, excelling in customer engagement and brand awareness. Skilled in building relationships and boosting sales through in-depth product knowledge and exceptional communication. Achieved targeted marketing goals, demonstrating leadership qualities and adaptability. Passionate about fostering positive customer relations and driving brand loyalty.

Overview

12
12
years of professional experience

Work History

Brand Ambassador

Christian Dior
06.2012 - 01.2024
  • Greeted customers warmly and addressed inquiries with professionalism.
  • Maintained brand consistency across all promotional materials and presentations.
  • Collaborated with team to achieve product sales goals.
  • Educated consumers on product benefits, enhancing interest and sales conversions.
  • Developed creative displays to attract customers to products.
  • Trained new brand ambassadors, ensuring high standards in brand representation.
  • Organized sampling events in partnership with retail management.
  • Maintained accurate records of promotional activities for future campaigns.
  • Increased sales and brand awareness through face-to-face marketing.
  • Organized and carried out promotional events, set up, and tore down event sites and interacted with customers.
  • Maintained an extensive knowledge of current makeup trends and techniques.
  • Promoted sales events and product launches to customers.
  • Created brand awareness through sharing and demonstration of product knowledge.
  • Applied makeup to clientele to cover imperfections and create new looks.
  • Maintained inventory levels by stocking, rotating and replenishing units.
  • Trained and mentored new makeup artists.

Brand Ambassador

Missing Ingredient
New Orleans, Louisiana
02.2018 - 03.2019
  • Delivered outstanding customer service, enhancing overall brand reputation.
  • Coordinated promotional events, overseeing logistics from setup to teardown.
  • Evaluated competitor activities, sharing valuable insights with marketing team.
  • Facilitated product demonstrations to emphasize key features and benefits.
  • Secured prime brand placement through effective negotiation with event organizers.
  • Worked alongside marketing team to execute successful promotional strategies.
  • Upheld a professional image that aligned with brand identity and standards.
  • Contributed to team discussions, offering field observations for strategy improvement.

Education

Bachelor of Arts - Mass Communication

Louisiana State University
Baton Rouge, LA

Skills

  • Customer Service
  • Effective communicator
  • Customer Engagement
  • Exceptional communication
  • Customer Relations
  • Adaptable Personality
  • Team Leadership Qualities
  • Relationship builder
  • Customer Relationship Building
  • Goal-oriented mindset
  • Brand Awareness
  • In-depth product knowledge
  • Branding
  • Sales expertise
  • Staff Training

Timeline

Brand Ambassador

Missing Ingredient
02.2018 - 03.2019

Brand Ambassador

Christian Dior
06.2012 - 01.2024

Bachelor of Arts - Mass Communication

Louisiana State University

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Courtney Menard Mistric