Courtney Miller
Boynton Beach,FL
Summary
Highly organized proactive and punctual result driven Access center representative with 3+ years of exceeding excellent expectations. Passionate about providing exceptional service and resolving complex issues .
Overview
5
5
years of professional experience
1
1
Certification
Work History
Access Center Representative
NYU Langone Health
Boynton Beach, FL
12.2021 - Current
- Access center rep establishes and maintain effective relationships with patients and their families via active listening , empathy , rapport , courtesy and professionalism.
- Billing
School Bus Attendant/Receptionist
School District of Palm Beach County
West Palm Beach, FL, Florida
02.2020 - 11.2021
- Making sure the special needed children are on the bus & seated safely
- Ensuring they are well behaved
- Assisting the driver
- Conducting safety drills
- Accept incoming calls while at bus compound
- Communicate location of buses to parents calling
Education
High school diploma or GED - undefined
Boynton Beach Community High School
Skills
- Medical office experience
- Customer Service
- Childcare
- Serving Experience
- Communication Skills
Handling Billing Inquiries
- Organizational skills
- Customer Care
- Call Center Experience
- Cash Checking
- Processing Money Orders
- Bill payments
Certification
- Driver's License
- Child Development Associate Certification
Additional Information
- Excellent communication skills
- Great attention to detail
- Responsible
- Punctual
- Fast Learner
- Great supervision
Timeline
Access Center Representative
NYU Langone Health
12.2021 - Current
School Bus Attendant/Receptionist
School District of Palm Beach County
02.2020 - 11.2021
High school diploma or GED - undefined
Boynton Beach Community High School