Courtney Pierre
Spring Lake,United States
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
9
9
years of professional experience
Work History
District Manager
United Management II
06.2023 - Current
- Supervised 14 locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Sales Associate
Walmart
01.2023 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
CHILD CARE PROVIDER
Jodie Tyler
05.2018 - 08.2018
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Managed behavior issues effectively using positive reinforcement techniques, fostering a respectful atmosphere within the childcare setting.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
DELIVERY DRIVER
Domino's
12.2016 - 08.2017
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
RECEPTIONIST
Advanced Attractions
06.2015 - 08.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
BACHELOR OF SCIENCE - FORENSICS SCIENCE -
Fayetteville State University
Fayetteville, NC05.2024
CERTIFICATE - HEALTHCARE ADMINISTRATIVE SPECIALIST -
Martinsburg College
Martinsburg, WV03.2021
Skills
- Time Management
- Operations Management
- Goal Setting and Performance Metrics
- Strategic Planning
- Judgment and Decision Making
- Communication
- Problem-Solving
- Creative Thinking
- Leadership skills
- Customer Service
Timeline
District Manager
United Management II
06.2023 - Current
Sales Associate
Walmart
01.2023 - 06.2023
CHILD CARE PROVIDER
Jodie Tyler
05.2018 - 08.2018
DELIVERY DRIVER
Domino's
12.2016 - 08.2017
RECEPTIONIST
Advanced Attractions
06.2015 - 08.2016
BACHELOR OF SCIENCE - FORENSICS SCIENCE -
Fayetteville State University
CERTIFICATE - HEALTHCARE ADMINISTRATIVE SPECIALIST -
Martinsburg College
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