Courtney Pierre
New Bern,NC
Summary
Resourceful Onsite Manager known for productivity and efficiency in task completion. Possess specialized skills in project management, staff coordination, and client relations. Excel in communication, leadership, and problem-solving to deliver outstanding results. Committed to leveraging these abilities to enhance operational success and team performance.
Overview
11
11
years of professional experience
Work History
On-Site Manager
Community Management Corporation
Beaufort, North Carolina
06.2026 - Current
- Collected rent, invoiced charges, and tracked tenant billing based on lease terms.
- Answered maintenance requests and coordinated fast repairs for tenant issues.
- Checked apartments and common areas for policy compliance.
- Completed lease renewals and move-in documents.
- Addressed resident concerns and supported conflict resolution.
- Managed daily property operations, including leasing, rent collection, dispute resolution, and rule enforcement.
District Manager
United Management II
Fayetteville, North Carolina
06.2023 - 03.2026
- Supervised 14 locations to enforce high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Sales Associate
Walmart
01.2023 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
DELIVERY DRIVER
Domino's
12.2016 - 08.2017
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
RECEPTIONIST
Advanced Attractions
06.2015 - 08.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
CERTIFICATE - HEALTHCARE ADMINISTRATIVE SPECIALIST -
Martinsburg College
Martinsburg, WV03.2021
Skills
Customer service
Leadership
Creative thinking
Problem solving
Communication skills
Judgment and decision making
Strategic planning
Goal setting
Operations management
Time management
Timeline
On-Site Manager
Community Management Corporation
06.2026 - Current
District Manager
United Management II
06.2023 - 03.2026
Sales Associate
Walmart
01.2023 - 06.2023
DELIVERY DRIVER
Domino's
12.2016 - 08.2017
RECEPTIONIST
Advanced Attractions
06.2015 - 08.2016
CERTIFICATE - HEALTHCARE ADMINISTRATIVE SPECIALIST -
Martinsburg College