Courtney Price
Las Vegas, NV,NV
Summary
Computer-savvy and willing to learn to handle diverse office needs. Excels under pressure and flexes easily with changing demands. Dedicated administrative professional with experience in popular systems and software. Friendly employee with strong customer service and issue resolution skills. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
3
3
years of professional experience
Work History
Project Assistant - Remote
Amazon
Las Vegas, NV
04.2021 - 11.2022
- Created presentations and spreadsheets to convey project goals and scope to supervisors.
- Created presentations for internal and external stakeholders regarding current projects' progress.
- Set up, operated and performed preventative maintenance on office equipment.
- Provided technical assistance related to software applications used by team members during their daily operations.
- Collaborated with cross-functional teams to ensure all requirements are met when developing a product and service offering.
- Evaluated team member productivity and updated progress reports.
Call Agent
Precision Opinion
Las Vegas, NV
07.2019 - 03.2020
- Shared or forwarded messages and information to designated personnel.
- Responded to customer complaints in a timely manner.
- Trained new call agents on company policies, procedures and protocols.
- Audited customer account information to identify issues and develop solutions.
- Analyzed call logs to identify trends in service requests or problems.
- Recorded messages, suggesting rewording for clarity or conciseness.
Education
Bachelor of Arts - Business Administration
Victor Valley College
Victorville, CA02-2020
Skills
- Meeting Scheduling
- Operations Support
- Meeting Coordination
- Billing and Invoicing
Timeline
Project Assistant - Remote
Amazon
04.2021 - 11.2022
Call Agent
Precision Opinion
07.2019 - 03.2020
Bachelor of Arts - Business Administration
Victor Valley College
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