Courtney Reno
Benton,IL
Summary
Compassionate and dedicated with multiple years of experience working with children of all ages. Strong communication skills, organizational skills, and a passion for fostering students' growth and development. Eager to contribute to the educational success of students, and support the teaching staff in a creative and effective way.
Overview
9
9
years of professional experience
Work History
Front Desk Receptionist
Starks Total Body and Fitness
05.2023 - Current
- Greets guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintains organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Process membership payments, sign-ups, or class registrations.
- Handle incoming calls, answering questions about gym services and memberships.
- Assist members with any questions and/or concerns they may have.
- Keep track of tanning schedule and housekeeping needs.
Golf Course Attendant
Benton Country Club
05.2022 - 10.2022
- Ensured availability of clean golf carts for guests by performing regular cleaning routines.
- Enhanced customer satisfaction by providing friendly and efficient service to golf course patrons.
- Greeted golf course guests and shared information on course conditions, rules and gameplay.
Babysitter
Alyssa Norman
08.2017 - 10.2020
- Transported children to and from school.
- Engaged in activities such as going to the park, puzzles, outdoor sports (golf, basketball, swimming, ect).
- Communicated positively with children and guardians.
- Created a safe and fun environment.
Hitting Instructor
Beavz Sporting Goods
05.2016 - 12.2019
- Conducted group sessions, offering opportunities for peer-to-peer learning and teamwork enhancement.
- Increased player batting averages by implementing tailored training programs for individual skill development.
- Cultivated lasting relationships with college coaches, assisting players in pursuing opportunities to play at the collegiate level.
- Enhanced team performance with targeted drills to improve players' hitting mechanics and timing.
Education
Associate of Science - Health Sciences
Southern Illinois University, Carbondale
Carbondale, IL12-2023
Associate of Science - Education
Rend Lake College
Ina, IL05-2021
Skills
- Data entry
- Guest relations
- Supply management
- Multitasking and organization
- Problem-solving skills
- Verbal and written communication
- Initiative-taking
- Confidentiality handling
- Phone etiquette
- Relationship building
Timeline
Front Desk Receptionist
Starks Total Body and Fitness
05.2023 - Current
Golf Course Attendant
Benton Country Club
05.2022 - 10.2022
Babysitter
Alyssa Norman
08.2017 - 10.2020
Hitting Instructor
Beavz Sporting Goods
05.2016 - 12.2019
Associate of Science - Health Sciences
Southern Illinois University, Carbondale
Associate of Science - Education
Rend Lake College
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