COURTNEY COLSON
Broken Bow,OK
Summary
Responsible Dental Receptionist with an excellent comprehension of patient confidentiality laws. Skilled at understanding dental and medical terminology. Able to provide courteous reception services over the phone and face-to-face.
Detailed Dental Receptionist adept at maintaining appointment schedules, and maintaining a clean waiting area and office. Cheerful and professional with very strong computer and bookkeeping skills.
Overview
1
1
year of professional experience
Work History
Dental Receptionist
Choctaw Nation of Oklahoma
Idabel, OK
01.2020 - 03.2021
- Protected patients by sterilizing instruments and equipment between every consultation.
- Instructed patients on postoperative care to protect dental work and promote healing.
- Verified, updated and entered patient information into system.
- Maintained master calendar and scheduled new appointments based on provider availability.
- Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within a high-volume environment.
- Answered and managed incoming calls and emails.
- Gathered medical information, dental health history and vitals from patients.
- Scheduled cleanings and dental appointments for patients.
Education
Dental Assisting
EASTEX DENTAL ACADEMY
Texarkana, TX4 2015
Cosmetology Education
Kiamichi Technology Center - Idabel
Idabel, OK4 2011
High School Diploma -
Broken Bow High School
Broken Bow, OK4 2010
Skills
- Patient scheduling
- Knowledge of dental terminology
- Dental staff support
- Organizational skills
- Technologically savvy
- Customer service
- Planning and coordination
- First Aid/CPR
- Administrative support
Timeline
Dental Receptionist
Choctaw Nation of Oklahoma
01.2020 - 03.2021
Dental Assisting
EASTEX DENTAL ACADEMY
Cosmetology Education
Kiamichi Technology Center - Idabel
High School Diploma -
Broken Bow High School
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