Summary
Overview
Work History
Education
Skills
Languages
Work Preference
Timeline
COURTNEY RICHIE

COURTNEY RICHIE

Cashier
Bolivar,TN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Offering strong multitasking, problem-solving and communication skills.

Overview

17
17
years of professional experience

Work History

Cashier

NY Truck Stop
Bolivar
02.2023 - 08.2023
  • Processed an average of 200 transactions per shift while maintaining a 99% accuracy rate, contributing to increased customer satisfaction and streamlined checkout operations
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Used POS system to enter orders, process payments and issue receipts.

Assembly line production worker

Stanley Black
Jackson
08.2021 - 11.2022
  • Enhanced production efficiency by 15% through the implementation of lean manufacturing principles, consistently meeting daily quotas and reducing waste
  • Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
  • Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.

Carhop

Sonic Drive
Bolivar
10.2016 - 06.2022
  • Delivered food orders promptly and accurately to an average of 50 vehicles per shift, ensuring high levels of customer satisfaction and contributing to a 15% increase in repeat business through exceptional service quality
  • Resolved customer complaints professionally, finding mutually agreeable solutions.
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Received numerous compliments from customers on outstanding service, contributing positively to the restaurant''s reputation.
  • Maximized customer loyalty through consistent attention to detail and excellent communication skills.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.

Cashier

Richard's BBQ
Bolivar
02.2007 - 07.2020
  • Performed opening and closing duties every day
  • Worked flexible schedule and extra shifts to meet business needs.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Learned duties for various positions and provided backup at key times.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Welcomed customers and helped determine their needs.

Crew Member

McDonald's
Bolivar
05.2010 - 01.2016
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.

Education

Diploma -

Central High School Bolivar, Bolivar, TN
01.2009 - 12 2009

Skills

Customer service

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Languages

English
Native or Bilingual
Spanish
Elementary

Work Preference

Work Type

Full TimePart Time

Work Location

Remote

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home option

Timeline

Cashier - NY Truck Stop
02.2023 - 08.2023
Assembly line production worker - Stanley Black
08.2021 - 11.2022
Carhop - Sonic Drive
10.2016 - 06.2022
Crew Member - McDonald's
05.2010 - 01.2016
Central High School Bolivar - Diploma,
01.2009 - 12 2009
Cashier - Richard's BBQ
02.2007 - 07.2020

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COURTNEY RICHIECashier