COURTNEY RICHIE
Cashier
Bolivar,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Offering strong multitasking, problem-solving and communication skills.
Overview
17
17
years of professional experience
Work History
Cashier
NY Truck Stop
Bolivar
02.2023 - 08.2023
- Processed an average of 200 transactions per shift while maintaining a 99% accuracy rate, contributing to increased customer satisfaction and streamlined checkout operations
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
Assembly line production worker
Stanley Black
Jackson
08.2021 - 11.2022
- Enhanced production efficiency by 15% through the implementation of lean manufacturing principles, consistently meeting daily quotas and reducing waste
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
Carhop
Sonic Drive
Bolivar
10.2016 - 06.2022
- Delivered food orders promptly and accurately to an average of 50 vehicles per shift, ensuring high levels of customer satisfaction and contributing to a 15% increase in repeat business through exceptional service quality
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Received numerous compliments from customers on outstanding service, contributing positively to the restaurant''s reputation.
- Maximized customer loyalty through consistent attention to detail and excellent communication skills.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Cashier
Richard's BBQ
Bolivar
02.2007 - 07.2020
- Performed opening and closing duties every day
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Learned duties for various positions and provided backup at key times.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Welcomed customers and helped determine their needs.
Crew Member
McDonald's
Bolivar
05.2010 - 01.2016
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Diploma -
01.2009 - 12 2009
Skills
Customer service
undefinedLanguages
English
Native or Bilingual
Spanish
Elementary
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionTimeline
Cashier - NY Truck Stop
02.2023 - 08.2023
Assembly line production worker - Stanley Black
08.2021 - 11.2022
Carhop - Sonic Drive
10.2016 - 06.2022
Crew Member - McDonald's
05.2010 - 01.2016
Central High School Bolivar - Diploma,
01.2009 - 12 2009
Cashier - Richard's BBQ
02.2007 - 07.2020