COURTNEY RICHIE
Cashier
Bolivar,TN
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Offering strong multitasking, problem-solving and communication skills.
Overview
17
17
years of professional experience
Work History
Cashier
NY Truck Stop
Bolivar
02.2023 - 08.2023
- Processed an average of 200 transactions per shift while maintaining a 99% accuracy rate, contributing to increased customer satisfaction and streamlined checkout operations
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Used POS system to enter orders, process payments and issue receipts.
Assembly line production worker
Stanley Black
Jackson
08.2021 - 11.2022
- Enhanced production efficiency by 15% through the implementation of lean manufacturing principles, consistently meeting daily quotas and reducing waste
- Enhanced production efficiency by assembling products quickly and accurately on the assembly line.
- Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
- Reduced errors in assembled products by maintaining a keen attention to detail and following instructions closely.
- Demonstrated adaptability by learning new procedures quickly when changes were implemented on the production line.
Carhop
Sonic Drive
Bolivar
10.2016 - 06.2022
- Delivered food orders promptly and accurately to an average of 50 vehicles per shift, ensuring high levels of customer satisfaction and contributing to a 15% increase in repeat business through exceptional service quality
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Received numerous compliments from customers on outstanding service, contributing positively to the restaurant''s reputation.
- Maximized customer loyalty through consistent attention to detail and excellent communication skills.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Cashier
Richard's BBQ
Bolivar
02.2007 - 07.2020
- Performed opening and closing duties every day
- Worked flexible schedule and extra shifts to meet business needs.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Learned duties for various positions and provided backup at key times.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Welcomed customers and helped determine their needs.
Crew Member
McDonald's
Bolivar
05.2010 - 01.2016
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
Diploma -
01.2009 - 12 2009
Skills
Customer service
Adaptable and flexible
Time management
Problem solving
Critical thinking
Attention to detail
Organization
Patience and empathy
Written and verbal communication
Languages
English
Native or Bilingual
Spanish
Elementary
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programsWork from home optionTimeline
Cashier - NY Truck Stop
02.2023 - 08.2023
Assembly line production worker - Stanley Black
08.2021 - 11.2022
Carhop - Sonic Drive
10.2016 - 06.2022
Crew Member - McDonald's
05.2010 - 01.2016
Central High School Bolivar - Diploma,
01.2009 - 12 2009
Cashier - Richard's BBQ
02.2007 - 07.2020