Courtney Risinger
Lynn Haven
Summary
Dynamic and results-driven professional with extensive customer service experience at Martin & Bailey. Proven ability to enhance customer satisfaction through effective communication and exceptional cash handling skills. Recognized for building lasting relationships and mentoring peers, contributing to a positive team environment and overall store success.
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
6
6
years of professional experience
Work History
Cashier
Martin & Bailey
08.2023 - 02.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Car Hopper
Sonics Drive In
07.2022 - 08.2023
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Balanced orders on trays weighing 5-10 lbs and delivered them to cars.
- Increased efficiency in order processing by quickly and accurately entering orders into the point of sale system.
- Delivered exceptional service despite inclement weather conditions, ensuring customer comfort while dining outdoors.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
Cashier
Circle K
01.2020 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Supported marketing initiatives by setting up and maintaining promotional displays.
Server
Steak N Shake
03.2019 - 01.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
O’Fallon Township
O'Fallon, IL05-2019
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Timeline
Cashier
Martin & Bailey
08.2023 - 02.2025
Car Hopper
Sonics Drive In
07.2022 - 08.2023
Cashier
Circle K
01.2020 - 07.2022
Server
Steak N Shake
03.2019 - 01.2020
High School Diploma -
O’Fallon Township
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