Summary
Overview
Work History
Education
Skills
Certification
Community Service
Publications
Timeline
Server

Courtney Robinson

Fort Walton Beach,FL

Summary

Ambitious Penn State graduate specializing in human rights, health, and the environment. Currently pursuing a Master's in International Affairs at King's College London. Travel experience in 40+ countries in the past five years working with diverse groups in various environments, from doing field research in South Africa to grassroots journalism in Thailand. Aspires to understand and aid communities across the globe through civil justice, research, and social change.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

McGuire's Irish Pub
Destin, FL
08.2019 - 02.2020
  • Attended to customers' needs while serving food and drinks in fast-paced restaurant environment.
  • Provided excellent customer service and menu knowledge to guests ensuring customers had detailed understanding of full menu offering.
  • Maintained high levels of presentation, friendliness, approachability, and enthusiasm.

Kennel Technician

Canine Discovery Center
Mary Esther, FL
07.2019 - 02.2020
  • Bathed, dried, trimmed nails, cleaned ears, walked, fed, and looked after dogs along with the general upkeep of facilities.
  • Quick to assess and address concerns with the health of animals if they arose.

Sales Associate

Head Over Heels
San Diego, CA
08.2015 - 05.2016
  • Provided expert customer service while working the register and shipping products.
  • Organized displays and regularly restocked merchandise.
  • Responsible for opening and closing the store.

Sales Associate

Geppetto's Toy Store
San Diego, CA
05.2015 - 03.2016
  • Handled shipments and transfers, general store maintenance, and customer service.
  • Knowledgeable in product range and merchandising products.
  • Used expert customer service techniques, maintaining excellent communication and marketing skills.

Summer Intern

March Of Dimes
San Diego, CA
05.2015 - 07.2015
  • Summer intern at organization that helps ensure babies are born healthy.
  • Contacted businesses for different services, served as a liaison between donors and the organization, assisted in organizing events, and reached out to public for support.

Education

Bachelor of Arts - Global And International Affairs

Pennsylvania State University
University Park, PA
05.2019

Master of Arts - International Affairs

King's College London
London, England
07.2022

Skills

  • Customer service
  • Organizational skills
  • Adaptable
  • Positive and approachable
  • Establishing interpersonal relationships
  • Written and verbal communication
  • Willingness to learn

Certification

  • Humanitarian Response to Conflict and Disaster, HarvardX - August 2020
  • Public Health in Humanitarian Crises 1, John Hopkins University (Coursera) - August 2020
  • Nonviolent Action Micro Course, United States Institute of Peace - July 2020
  • Leave No Trace: Take Action to Protect the Outdoors, Leave No Trace Center for Outdoor Ethics - June 2020

Community Service

  • Operations Volunteer, Remote, Fuel Relief Fund, 2020
  • Construction Volunteer in Nepal, All Hands and Hearts, 2019
  • Conservation Volunteer in Zimbabwe, IVHQ, 2017
  • Animal Care Volunteer in Nepal, Sneha's Care, 2019

Publications

  • Robinson, Courtney. 'A Rainbow Heart Under the Monk's Robe'. The Issan Record. Retrieved from https://isaanrecord.com/2018/12/28/isaan-lives-a-rainbow-heart-under-the-monks-robe/. 2018
  • Robinson, C., & Lakin, H. 'Recovering Livelihoods from a Watery Grave.' The Isaan Record. Retrieved from https://isaanrecord.com/2018/12/07/rasi-salai-economic-valuation/. 2018

Timeline

Server

McGuire's Irish Pub
08.2019 - 02.2020

Kennel Technician

Canine Discovery Center
07.2019 - 02.2020

Sales Associate

Head Over Heels
08.2015 - 05.2016

Sales Associate

Geppetto's Toy Store
05.2015 - 03.2016

Summer Intern

March Of Dimes
05.2015 - 07.2015

Bachelor of Arts - Global And International Affairs

Pennsylvania State University

Master of Arts - International Affairs

King's College London
Courtney Robinson