Courtney Robinson
Fort Walton Beach,FL
Summary
Ambitious Penn State graduate specializing in human rights, health, and the environment. Currently pursuing a Master's in International Affairs at King's College London. Travel experience in 40+ countries in the past five years working with diverse groups in various environments, from doing field research in South Africa to grassroots journalism in Thailand. Aspires to understand and aid communities across the globe through civil justice, research, and social change.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
McGuire's Irish Pub
Destin, FL
08.2019 - 02.2020
- Attended to customers' needs while serving food and drinks in fast-paced restaurant environment.
- Provided excellent customer service and menu knowledge to guests ensuring customers had detailed understanding of full menu offering.
- Maintained high levels of presentation, friendliness, approachability, and enthusiasm.
Kennel Technician
Canine Discovery Center
Mary Esther, FL
07.2019 - 02.2020
- Bathed, dried, trimmed nails, cleaned ears, walked, fed, and looked after dogs along with the general upkeep of facilities.
- Quick to assess and address concerns with the health of animals if they arose.
Sales Associate
Head Over Heels
San Diego, CA
08.2015 - 05.2016
- Provided expert customer service while working the register and shipping products.
- Organized displays and regularly restocked merchandise.
- Responsible for opening and closing the store.
Sales Associate
Geppetto's Toy Store
San Diego, CA
05.2015 - 03.2016
- Handled shipments and transfers, general store maintenance, and customer service.
- Knowledgeable in product range and merchandising products.
- Used expert customer service techniques, maintaining excellent communication and marketing skills.
Summer Intern
March Of Dimes
San Diego, CA
05.2015 - 07.2015
- Summer intern at organization that helps ensure babies are born healthy.
- Contacted businesses for different services, served as a liaison between donors and the organization, assisted in organizing events, and reached out to public for support.
Education
Bachelor of Arts - Global And International Affairs
Pennsylvania State University
University Park, PA05.2019
Master of Arts - International Affairs
King's College London
London, England 07.2022
Skills
- Customer service
- Organizational skills
- Adaptable
- Positive and approachable
- Establishing interpersonal relationships
- Written and verbal communication
- Willingness to learn
Certification
- Humanitarian Response to Conflict and Disaster, HarvardX - August 2020
- Public Health in Humanitarian Crises 1, John Hopkins University (Coursera) - August 2020
- Nonviolent Action Micro Course, United States Institute of Peace - July 2020
- Leave No Trace: Take Action to Protect the Outdoors, Leave No Trace Center for Outdoor Ethics - June 2020
Community Service
- Operations Volunteer, Remote, Fuel Relief Fund, 2020
- Construction Volunteer in Nepal, All Hands and Hearts, 2019
- Conservation Volunteer in Zimbabwe, IVHQ, 2017
- Animal Care Volunteer in Nepal, Sneha's Care, 2019
Publications
- Robinson, Courtney. 'A Rainbow Heart Under the Monk's Robe'. The Issan Record. Retrieved from https://isaanrecord.com/2018/12/28/isaan-lives-a-rainbow-heart-under-the-monks-robe/. 2018
- Robinson, C., & Lakin, H. 'Recovering Livelihoods from a Watery Grave.' The Isaan Record. Retrieved from https://isaanrecord.com/2018/12/07/rasi-salai-economic-valuation/. 2018
Timeline
Server
McGuire's Irish Pub
08.2019 - 02.2020
Kennel Technician
Canine Discovery Center
07.2019 - 02.2020
Sales Associate
Head Over Heels
08.2015 - 05.2016
Sales Associate
Geppetto's Toy Store
05.2015 - 03.2016
Summer Intern
March Of Dimes
05.2015 - 07.2015
Bachelor of Arts - Global And International Affairs
Pennsylvania State University
Master of Arts - International Affairs
King's College London
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