Summary
Overview
Work History
Education
Skills
Timeline
Server

Courtney Smith

Saint Clairsville,OH

Summary

Proven to excel in high-pressure environments, I leveraged multitasking abilities and a strong work ethic at Darden Restaurants, Inc, enhancing service quality and guest satisfaction. Skilled in communication and detail-oriented tasks, I significantly contributed to a positive dining atmosphere and efficient team collaboration, embodying the desired skills with a focus on results and customer relationships.

Overview

15
15
years of professional experience

Work History

Server

Darden Restaurants, Inc
11.2016 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Sever

Bob Evans Restaurant
05.2009 - 11.2016


  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Assisted in planning and execution of special events, contributing to restaurant's reputation for hosting.

Education

Early Childhood Education

Ohio University Eastern
Saint Clairsville, OH

Martins Ferry High School
Martins Ferry, OH
05.2011

Skills

  • Strong Work Ethic
  • Multitasking Abilities
  • High Energy and Stamina
  • Attention to Detail
  • Excellent Communication

Timeline

Server

Darden Restaurants, Inc
11.2016 - Current

Sever

Bob Evans Restaurant
05.2009 - 11.2016

Early Childhood Education

Ohio University Eastern

Martins Ferry High School

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Courtney Smith