Courtney Stainbrook
Sacramento,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Capitol Area Development Authority
09.2021 - 04.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Assisted development and implementation of new administrative procedures.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Developed strategies to streamline and improve office procedures.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Front Desk Receptionist
Blue Giraffe Day Spa
10.2018 - 06.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Prestige Beauty Advisor
Ulta Cosmetics
08.2015 - 02.2017
- Taught customers how to apply makeup and recommended optimal products.
- Maintained in-depth knowledge of company brand to best serve customers and drive sales.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Completed timely and accurate resets based on seasonal demands and special promotional requirements.
Administrative Assistant
Metlife
02.2015 - 01.2017
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Education
High School Diploma -
Rogue River Junior/Senior High School
Rogue River, ORSkills
- Letter Preparation
- Filing
- Workflow Optimization
- Data Entry
- Spreadsheet Management
- Database Management
Timeline
Administrative Assistant
Capitol Area Development Authority
09.2021 - 04.2022
Front Desk Receptionist
Blue Giraffe Day Spa
10.2018 - 06.2021
Prestige Beauty Advisor
Ulta Cosmetics
08.2015 - 02.2017
Administrative Assistant
Metlife
02.2015 - 01.2017
High School Diploma -
Rogue River Junior/Senior High School
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