COURTNEY TOUT
Los Angeles,USA
Summary
Detail-oriented and service-driven restaurant professional who has experience in FOH management, serving, and bartending. Highly skilled in high-volume dining environments, food safety, and sanitation procedures. Proven ability to manage multiple projects with accuracy, train and lead teams, and deliver top-tier guest experiences. Committed to maintaining exceptional service standards and operational efficiency.
Overview
10
10
years of professional experience
Work History
Restaurant FOH Assistant Manager
Breakfast Company West Hollywood
West Hollywood, CA
06.2025 - Current
- Assisted in managing daily front-of-house operations to ensure efficient service during peak hours.
- Supported team training initiatives, focusing on service excellence and compliance with restaurant standards.
- Coordinated communication between kitchen and front-of-house staff to streamline order delivery.
- Monitored dining area cleanliness and organized server stations to enhance guest experience.
Restaurant Server/Trainer
Sabrina’s Cafe
Philadelphia, PA
07.2023 - 06.2025
- Delivered food and drink orders to customer specifications.
- Maintained comprehensive knowledge of all menu items and specials.
- Trained new hires on procedures, values, and menu offerings.
- Suggested items based on customer preferences.
- Upheld strict sanitation and safety standards.
Restaurant FOH Assistant Manager
Breakfast Republic
West Hollywood, CA
07.2019 - 06.2023
- Created staff schedules and ensured shift coverage.
- Enforced health protocols and maintained safety standards.
- Organized inventory, sanitation, and equipment maintenance.
- Motivated staff to exceed quality and performance standards.
- Fostered positive dining experiences and resolved guest issues efficiently.
Restaurant Server
Hennessey’s Tavern
Manhattan Beach, CA
02.2019 - 12.2019
- Delivered prompt, attentive customer service.
- Educated customers on food/beverage selections.
- Managed POS system and processed orders.
- Built lasting rapport with regular guests.
- Executed side work and closing duties reliably.
Restaurant Server
Schooner Bar & Grill
Redondo Beach, CA
07.2018 - 02.2019
- Maintained clean, organized server stations.
- Provided menu recommendations and answered guest inquiries.
- Recorded accurate orders and handled complaints calmly.
- Promoted customer loyalty through excellent service.
Coffee and Juice Bar Team Member
Whole Foods Market
Brea, CA
04.2016 - 10.2019
- Served high volumes of customers during peak hours.
- Completed opening/closing duties, cash handling, and inventory prep.
- Ensured stocked and clean workspaces.
- Prepped produce and ensured timely service.
Education
High School Diploma -
Fullerton High School
Fullerton, CA05.2014
Some College Coursework - undefined
Fullerton Junior College
Skills
- Conflict Resolution Techniques
- High-Volume Dining
- Efficiency and Accuracy
- Quality Control
- Specials Promotion & Up-Selling
- Training Employees
- Organization & Prioritization
- Front of House Management
- Labor Management
Timeline
Restaurant FOH Assistant Manager
Breakfast Company West Hollywood
06.2025 - Current
Restaurant Server/Trainer
Sabrina’s Cafe
07.2023 - 06.2025
Restaurant FOH Assistant Manager
Breakfast Republic
07.2019 - 06.2023
Restaurant Server
Hennessey’s Tavern
02.2019 - 12.2019
Restaurant Server
Schooner Bar & Grill
07.2018 - 02.2019
Coffee and Juice Bar Team Member
Whole Foods Market
04.2016 - 10.2019
Some College Coursework - undefined
Fullerton Junior College
High School Diploma -
Fullerton High School