Courtney Turner
Edgewood,MD
Summary
Dedicated server with over 8 years of experience in fast-paced dining environments. Expertise in menu knowledge, payment processing, and time management, driving customer satisfaction and operational efficiency in every interaction.
Overview
8
8
years of professional experience
Work History
Server
Bacco Wine Bar
Abingdon, Maryland
10.2018 - 03.2019
- Maintained cleanliness and organization of dining area and tables.
- Assisted guests with menu selections and special dietary needs.
- Processed customer payments accurately and efficiently.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Applebee's Grill + Bar
Aberdeen, Maryland
02.2016 - 02.2017
- Assisted in training new servers.
- Checked food before serving it to customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Stocked service areas with supplies during slow periods.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server
Red Lobster
Bel Air, Maryland
02.2011 - 02.2016
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed customer payments accurately and efficiently.
- Trained new servers on restaurant procedures and service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
High School Diploma -
Joppatowne High
Joppa, MD06-2003
Skills
- Customer service
- Food safety standards
- Order accuracy
- Menu knowledge
- Payment processing
- Cash handling
- Time management
- Table bussing
Timeline
Server
Bacco Wine Bar
10.2018 - 03.2019
Server
Applebee's Grill + Bar
02.2016 - 02.2017
Server
Red Lobster
02.2011 - 02.2016
High School Diploma -
Joppatowne High