Courtney Upton
Windham,ME
Summary
Compassionate and service-oriented professional with nursing education and hands-on experience in both educational and customer-facing roles. Skilled in communication, multitasking, and fostering positive relationships, with a strong interest in patient care and clinical support.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Server
The Shack
Old Orchard Beach, ME
05.2015 - Current
- Operated POS terminals to input orders, split bills, and calculate totals.
- Took orders from customers accurately and in a timely manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server, Server Trainer
Stockhouse Resturant
Windham, ME
10.2020 - 05.2025
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Stayed informed about daily specials, new menu items, promotions.
- Handled money transactions accurately while following company procedures for handling cash payments.
Preschool Teacher
Little Log Cabin Learning Academy
Windham, ME
03.2020 - 07.2022
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Conducted classroom activities to stimulate physical, mental, and social development of preschool students.
- Assisted in providing a safe and secure environment for children.
- Maintained records of attendance, grades, health concerns, and other relevant information about the children in my care.
Server, Bartender
Elbow Room Bistro
Windham, ME
11.2019 - 10.2020
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server, Server Trainer, Bartender
Margaritas Mexican Resturant
Portland, ME
08.2013 - 09.2019
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Accurately recorded orders on cash register and point-of-sale system.
- Followed health safety guidelines when preparing and serving food products.
- Assisted in training new servers.
Education
Some College (No Degree) - Nursing
University of Southern Maine
Portland, MESkills
- Customer service
- Conflict resolution
- Time management
- Communication skills
- Strong work ethic
- Multitasking and organization
- Child development
- Point of sale (POS) system operations
Certification
- Mandated Reporter Training
- Maine Roads To Quality
References
References available upon request.
Timeline
Server, Server Trainer
Stockhouse Resturant
10.2020 - 05.2025
Preschool Teacher
Little Log Cabin Learning Academy
03.2020 - 07.2022
Server, Bartender
Elbow Room Bistro
11.2019 - 10.2020
Server
The Shack
05.2015 - Current
Server, Server Trainer, Bartender
Margaritas Mexican Resturant
08.2013 - 09.2019
Some College (No Degree) - Nursing
University of Southern Maine