Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Worley

Williamsburg,KY

Summary

Dynamic sales associate with a proven track record at Dollar Tree, excelling in customer service and relationship building. Skilled in cash register operation and conflict resolution, I consistently enhanced customer satisfaction and contributed to team success. Reliable and adaptable, I thrive in fast-paced environments, ensuring efficient operations and a positive shopping experience.

Overview

4
4
years of professional experience

Work History

Sales Associate

Dollar Tree
Williamsburg, KY
07.2021 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • 'Managed over 50 customer complaints per day.' or, "Increased sales by 10%".
  • Prepared merchandise for sales floor by pricing or tagging.

Assembly Line Worker

Aisin Automotive Casting LLC
Lily, KY
02.2019 - 07.2021
  • Operated assembly line machinery to ensure efficient production flow.
  • Inspected finished products for quality assurance and compliance with specifications.
  • Collaborated with team members to maintain a clean and organized work environment.
  • Assisted in training new employees on safety protocols and operational procedures.
  • Conducted routine maintenance checks on tools and equipment to minimize downtime.
  • Monitored production metrics to identify areas for process improvement.
  • Implemented best practices for material handling to enhance workflow efficiency.
  • Productivity was very high we would produce over 1000 or more products per day

Sales Associate

Dollar General
Williamsburg, KY
01.2018 - 02.2019
  • Assisted customers with product selection and inquiries, enhancing shopping experience.
  • Stocked shelves and organized merchandise to maintain visual standards.
  • Operated cash register efficiently, processing transactions accurately.
  • Collaborated with team members to meet daily sales goals and improve customer satisfaction.
  • Maintained cleanliness and organization of sales floor and stockroom areas.
  • Participated in inventory management, aiding in stock counts and replenishment efforts.
  • Adapted quickly to changing store needs and priorities during peak times.
  • Provided support in training new associates on store procedures and policies.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • 'Managed over 1000 items per day.' or, "Increased sales by 10%".

Education

Associate of Science - Accounting

University of The Cumberlands
Williamsburg, Kentucky, KY
09.2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Dollar Tree
07.2021 - 01.2022

Assembly Line Worker

Aisin Automotive Casting LLC
02.2019 - 07.2021

Sales Associate

Dollar General
01.2018 - 02.2019

Associate of Science - Accounting

University of The Cumberlands