Summary
Overview
Work History
Education
Skills
Timeline
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Courtnie Ybarra

San Antonio,TX

Summary

Hardworking, responsible team lead

kept merchandise stocked and maintaining cleanliness. Well-organized and dependable also dedication to team success, business operations, and customer loyalty.

Overview

9
9
years of professional experience

Work History

Cashier Team Lead

Dollar General
04.2023 - 09.2023
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Restocked and organized merchandise in front lanes.
  • Quickly and accurately counted drawers at start and end of each shift.

Overnight Stocker

Walmart
10.2016 - 07.2019
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Stocked designated items on shelves, end caps and displays.

Childcare Provider

Self Employed
09.2014 - 07.2016
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Developed fine motor skills with hands-on activities such as arts and crafts or puzzles.

Education

High School Diploma -

La Vernia High School
La Vernia, TX
06.2014

Skills

  • Customer service
  • Problem-solving
  • Positive attitude
  • Flexible schedule
  • Punctual and reliable

Timeline

Cashier Team Lead

Dollar General
04.2023 - 09.2023

Overnight Stocker

Walmart
10.2016 - 07.2019

Childcare Provider

Self Employed
09.2014 - 07.2016

High School Diploma -

La Vernia High School

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Courtnie Ybarra