Summary
Overview
Work History
Education
Skills
Certification
Licenses
Timeline
Generic

CRAIG COLE

Anna,TX

Summary

Proven Floor Sales Consultant at CarMax Auto Superstores, adept in CRM proficiency and exceptional at Customer Relationships, I've significantly enhanced sales strategies and client relationships. My background with Finck & Associates equipped me with situation awarenss and social work skills, ensuring a well-rounded approach to customer service and sales excellence.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Floor Sales Consultant

CarMax Auto Superstores, Inc
McKinney, TX
12.2024 - Current
  • Executed cold calls to prospective customers, showcasing new company inventory.
  • Identified process improvement opportunities within existing procedures.
  • Advised customers on best practices for utilizing company products and services.

Floor Sales Consultant

CarMax Auto Superstores, Inc
Independence, MO
09.2022 - Current
  • Expanded on the use of Salesforce CRM and other sales tools to guide my overall sales strategies.
  • Developed and presented persuasive sales presentations to potential clients.
  • Developed strong relationships with clients to grow business networks.
  • Highlight new features and the company's philosophy during sales pitches.
  • Using CarMax tools to keep track of customer progressions, capitalizing on potential clients to sell more cars.

Floor Sales Consultant

Finck & Associates
Fulton, MO
07.2019 - Current
  • Company Overview: Company Overview: Serves consumers in Central Missouri--New Bloomfield, Fulton
  • Supported Living Services specialized in providing services to medically fragile and behaviorally challenged individuals.
  • Provided support to developmentally disabled individuals who live in individualized supported living homes (ISL), apartments, and natural homes.
  • Company Overview: Serves consumers in Central Missouri--New Bloomfield, Fulton

Floor Sales Consultant

CarMax Auto Superstores, Inc
Raleigh, NC
03.2022 - 09.2022
  • Communicated CarMax's product features, advantages, and benefits to customers.
  • Analyzed CarMax customer needs and interests, determining the appropriate.
  • Scheduled appointments with prospective customers to discuss purchase options.
  • Ensured customer satisfaction by providing timely responses and support.
  • Used solution-selling skills and sales knowledge to prospect new business and close sales.
  • I used my knowledge of CarMax's inventory to assist customers in finding a vehicle that meets their needs.
  • Guided customers every step of the way, from sale or appraisal to test drives, and arranging financing applications.
  • Completed all relevant records and documentation to ensure smooth transactions for our customers.

Education

HIGH SCHOOL DIPLOMA -

Fulton High School
Fulton, MO
05.2018

Skills

  • Case Management
  • Social Work
  • Caregiving
  • Applied Behavior Analysis
  • Sales strategies
  • Time management
  • Objection handling
  • CRM proficiency
  • Closing techniques

Certification

  • Class E License, 07/01/19, Present, Can drive non-commercial motor vehicles less than 26,001 pounds, including passenger cars, 15 passenger vans including the driver, trucks or recreational vehicles and two or three wheel motor vehicles 50 cc or less, such as mopeds or small scooters.
  • CPR & First Aid, 08/01/18, 08/31/20, I took formal CPR training and passed the written exam. I was able to perform adequate CPR skills in order to certify and comprehended the minimum requirements for certification.

Licenses

Class E License, 07/01/19, Present

Timeline

Floor Sales Consultant

CarMax Auto Superstores, Inc
12.2024 - Current

Floor Sales Consultant

CarMax Auto Superstores, Inc
09.2022 - Current

Floor Sales Consultant

CarMax Auto Superstores, Inc
03.2022 - 09.2022

Floor Sales Consultant

Finck & Associates
07.2019 - Current

HIGH SCHOOL DIPLOMA -

Fulton High School

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