Craig Fortenberry
Iron Station
Summary
Dynamic professional with extensive experience in office administration and client relations. Recognized for strong customer service and effective communication skills, contributing to improved team performance and enhanced client satisfaction.
Overview
31
31
years of professional experience
Work History
Office Coordinator
Somer Fortenberry-Mary Kay Cosmetics
Iron Station, NC
01.2015 - Current
- Coordinated daily office operations, enhancing efficiency and workflow management.
- Managed scheduling for meetings and events, optimizing resource allocation and time management.
- Implemented filing systems and maintained documentation, ensuring accurate record-keeping.
- Facilitated communication between Sales Directors, promoting collaboration and information sharing.
Business Owner
CMIT Solutions
Wilmington, NC
03.2003 - 12.2014
- Led team training sessions to improve technical skills and service delivery standards.
- Established strong customer relationships through excellent communication and attentive service.
- Managed client relationships, ensuring consistent communication and support throughout project lifecycles.
- Established partnerships with local businesses to expand service offerings and increase market reach.
- Oversaw financial planning, budgeting, and forecasting to maintain profitability and sustainability.
Retail Store Manager
Foot Action USA
Wilmington, NC, Savannah, GA, Greenville, SC
10.1995 - 04.2002
- Directed daily operations to enhance store performance and customer satisfaction.
- Implemented effective inventory management strategies to optimize stock levels and reduce shrinkage.
- Trained and mentored staff, fostering a collaborative team environment focused on achieving sales targets.
- Analyzed sales data to identify trends, driving strategic decisions for product placement and promotions.
Education
Bachelor of Science - Business Administration
University of North Carolina At Chapel Hill
Chapel Hill, NC05.1994
Skills
- Office administration
- Office management
- Customer service
- Client relations
- Event coordination
Timeline
Office Coordinator
Somer Fortenberry-Mary Kay Cosmetics
01.2015 - Current
Business Owner
CMIT Solutions
03.2003 - 12.2014
Retail Store Manager
Foot Action USA
10.1995 - 04.2002
Bachelor of Science - Business Administration
University of North Carolina At Chapel Hill