Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Heiman

Bryan,Tx

Summary

Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration. Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in server role.

Overview

3
3
years of professional experience

Work History

Salesperson

Cutco Cutlery
06.2025 - Current
  • 10 thousand dollar push in first 10 days
  • Letter of recommendation from president of the company
  • $10,534 CPO in first month of business
  • 5-star rating with over 40 reviews
  • Assisted customers in product selection and provided exceptional service to enhance shopping experience.
  • Maintained knowledge of current promotions and sales to effectively inform customers.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
  • Collaborated with team members to achieve daily sales targets and maintain store presentation standards.
  • Worked to build relationships with customers and built potential for additional sales.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.

Caterer

River City Catering
05.2023 - 09.2023
  • Prepared and presented diverse food options for various events, ensuring quality and presentation standards.
  • Assisted in menu planning, accommodating dietary restrictions and client preferences effectively.
  • Collaborated with team members to deliver exceptional service during high-pressure catering events.
  • Maintained cleanliness and organization of kitchen and service areas, adhering to health and safety regulations.
  • Communicated effectively with clients to understand specific catering needs and expectations for successful execution.
  • Served catering guests by fulfilling orders, communicating requests to kitchen staff and routinely inquiring about customer satisfaction.

Server/Host

River City Cafe
05.2022 - 09.2022
  • Provided exceptional customer service, ensuring a positive dining experience for guests.
  • Assisted in order taking and accurately relayed requests to kitchen staff.
  • Handled cash and processed transactions with attention to accuracy and security.
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Engaged with customers to gather feedback, contributing to continuous improvement efforts.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Navarro High School
Seguin, TX
05-2029

Skills

  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Sales process
  • Sales strategy development
  • Active listening
  • Objection handling
  • Time management

Timeline

Salesperson

Cutco Cutlery
06.2025 - Current

Caterer

River City Catering
05.2023 - 09.2023

Server/Host

River City Cafe
05.2022 - 09.2022

High School Diploma -

Navarro High School

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