Craig Kirk
Enfield,CT
Summary
Highly motivated Enthusiastic Service Manager knowledgeable about mechanical service systems. After working on the service floor and now in the office as a service manager I am looking for continued growth and new challenges.
Overview
34
34
years of professional experience
Work History
Service Manager
Gabrielli Truck Sales
Enfield , CT
01.2005 - Current
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Monitored team performance, provided detailed job training.
- Guided techs on repairs, tool usage and equipment operation.
- Keep training pertaining to all aspects of my position up to date
- Work with manufactures and communicate issues during the course of repairs
Service Technician
H.O. Penn Machinery Company
Poughkeepsie, NY
04.1989 - 01.2005
- Diagnosed and troubleshot problems, repairing and filing proper documentation for warranty repairs
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
Education
Diesel Mechanics
Baran Institiute ( Now Lincoln Tech )
Windsor, CT09.1996
High School Diploma -
John Jay High School
Hopewell Junction, NY06.1994
Skills
- New Employee Hiring
- Manage work flow and keep repairs on track
- Keep training up to date and schedule all off location training
- Instruct and hold Kenworth courses 300-301-315
- Kenworth master tech certified and completed the train the trainer course
Timeline
Service Manager
Gabrielli Truck Sales
01.2005 - Current
Service Technician
H.O. Penn Machinery Company
04.1989 - 01.2005
Diesel Mechanics
Baran Institiute ( Now Lincoln Tech )
High School Diploma -
John Jay High School
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