Summary
Overview
Work History
Education
Skills
Timeline
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Craig Peak

Craig Peak

Fort Worth,TX

Summary

Dedicated Leasing Consultant experienced in customer service settings providing primary evaluation and assistance, telephone research, referrals and knowledgeable product support with the ability to work independently or in a team atmosphere. Knowledgeable about OneSite, Yardi, Windows, Word and Excel. Offers successful career history comprising more than 20 years. Working knowledge of customer service, establishing rapport with a wide variety of clientele and maintain a calm, professional, problem-solving manner.

Overview

23
23
years of professional experience

Work History

Leasing Associate

RPM Living
10.2021 - Current


  • Responded to requests and scheduled appointments for property showings.
  • Greeted clients, showed apartments, and prepared leases.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.

Apartment Locator

Sigma Relocation Aka UMoveFree
09.2020 - 10.2021
  • Connected with prospects to foster a relationship while looking for their next prospective home.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Leasing Associate

Good Harbor Management
04.2018 - 03.2020


  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Responded to requests and scheduled appointments for property showings.

Licensed Real Estate Sales Agent / Realtor; GRI, TRLS, CUE

Keller Williams Realty
05.2013 - 10.2018
  • Full time Realtor helping clients rent, buy, or sell property.
  • Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts.

Licensed Real Estate Sales Agent / Realtor; GRI, TRLS, CUE

Keller Williams Realty
08.2013 - 08.2018
  • Full time Realtor helping clients rent, buy, or sell property.
  • Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts.

Clerk/Administrative/Realtor

Scott Davidson Realtors
01.2009 - 08.2013
  • Full service property management of single family and multifamily residences. Handled incoming rental applications, credit checks, rent payments, service orders and daily office functions. Kept track of investors files and sent monthly statements.

Clerk/Administrative

Carla Petroleum, Inc.
01.2007 - 01.2009
  • Answered all inbound phone calls, incoming and outgoing mail, courier services, proofing paperwork for errors, use of Excel for spreadsheets regarding incoming and outgoing paperwork, scanning using Adobe and ordering office supplies.

New Business Coordinator

Aqua Texas Inc.
04.2004 - 12.2006
  • Handled all calls relating to new taps from service investigations, pricing, taking payments, installations, monthly reports and setting up meetings with potential developers; backup coverage for dispatcher and receptionist.

Customer Service Representative

Aqua Texas Inc.
03.2002 - 04.2004
  • Handled in and out bound calls to resolve customers’ questions, complaints, or problems; prepared work orders for service personnel and updating of database; accepted customer payments; gathered data for supervisory hearing on customers’ complaints or problems as required; and other duties as assigned by the Customer Service Supervisor.

Education

Real Estate And Business

Tarrant County College
Fort Worth, TX

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Champions School of Real Estate
Fort Worth, TX

Skills

  • Sales expertise
  • Lease management
  • Customer service proficiency
  • Real estate management
  • Resident support
  • Knowledge of fair housing policies
  • Establishing connections
  • Adaptable work hours
  • Effective relationship management
  • Efficient application processing
  • Database administration

Timeline

Leasing Associate

RPM Living
10.2021 - Current

Apartment Locator

Sigma Relocation Aka UMoveFree
09.2020 - 10.2021

Leasing Associate

Good Harbor Management
04.2018 - 03.2020

Licensed Real Estate Sales Agent / Realtor; GRI, TRLS, CUE

Keller Williams Realty
08.2013 - 08.2018

Licensed Real Estate Sales Agent / Realtor; GRI, TRLS, CUE

Keller Williams Realty
05.2013 - 10.2018

Clerk/Administrative/Realtor

Scott Davidson Realtors
01.2009 - 08.2013

Clerk/Administrative

Carla Petroleum, Inc.
01.2007 - 01.2009

New Business Coordinator

Aqua Texas Inc.
04.2004 - 12.2006

Customer Service Representative

Aqua Texas Inc.
03.2002 - 04.2004

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Champions School of Real Estate

Real Estate And Business

Tarrant County College

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