Crai'Tavia Demps
West Palm Beach,Fl
Summary
Hardworking professional bringing proven direct support experience developed during healthcare career. Knowledgeable about paperwork procedures, mobility assistance and documentation requirements. Team-oriented and adaptable to changing needs.
Overview
1
1
Certification
1
1
year of post-secondary education
5
5
years of professional experience
Work History
Patient Care Technician
HCA Healthcare: Methodist Hospital
West Palm Beach
12.2025 - Current
- Monitored vital signs and reported changes to the healthcare team.
- Assisted nursing staff with patient care tasks and daily activities.
- Documented patient information accurately in electronic health records.
- Maintained cleanliness and organization of patient rooms and equipment.
Conceirge/ front desk
Castle group
12.2024 - Current
- Updating shift logs, assisting with maintenance issues after hours, creating incident reports, Responded to incoming calls
- Provided exceptional customer service to residents and guests at luxury properties.
- Managed front desk operations and addressed resident inquiries efficiently.
- Coordinated reservations and transportation for special events and services.
Customer service
Deposita
01.2023 - 12.2024
- Assisted with troubleshooting and IT support, created orders, and delivered Garda experience
- Developed and maintained customer service policies and procedures.
- Provided exceptional customer service to ensure repeat business.
- Developed customer relationships by providing excellent customer service.
Safety and security
Devonshire
03.2022 - 12.2024
- Measured residents' blood pressure, pulse, and temperature, assist in daily living, create reports, and assist with paperwork, dispatching
- Adhered to all applicable laws governing transportation industry standards for safety and security procedures.
- Ensured compliance with all applicable legal requirements related to safety and security measures within the organization.
- Ensured compliance with company policies and procedures related to safety and security measures.
Education
AS - Nursing
Palm Beach State College
FL 08.2025 - 09.2026
High School Diploma -
Palm Beach Lakes High Community School
FLSkills
- Customer service
- IT support
- Property management
- PowerPoint
- Word
- Excel
- Medical billing
- Dispatching
- Patient care
Certification
- CPR
- BLS/Heart Association
- D Security License
- Basic First Aid
Timeline
Patient Care Technician
HCA Healthcare: Methodist Hospital
12.2025 - Current
AS - Nursing
Palm Beach State College
08.2025 - 09.2026
Conceirge/ front desk
Castle group
12.2024 - Current
Customer service
Deposita
01.2023 - 12.2024
Safety and security
Devonshire
03.2022 - 12.2024
High School Diploma -
Palm Beach Lakes High Community School