Cris Cuenca
White Plains,NY
Summary
Dedicated server with exceptional customer service skills, focusing on guest engagement and efficient cash handling. Committed to enhancing dining experiences through strong teamwork and effective time management.
Overview
10
10
years of professional experience
Work History
Server
Moderne Barn
03.2019 - Current
- Provided exemplary customer service, ensuring a positive dining experience for all guests.
- Collaborated with kitchen staff to synchronize food preparation and delivery timelines.
- Managed multiple tables efficiently, demonstrating strong time management and organizational skills.
- Trained new servers on menu offerings, service standards, and point-of-sale systems.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Restaurant Busser
Trevi Ristorante
04.2016 - 06.2021
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers by clearing tables promptly, ensuring efficient workflow during peak hours.
- Supported kitchen staff by restocking supplies and managing dishware inventory.
- Collaborated with team members to uphold high standards of service and hospitality.
Food Runner
Moscato
03.2020 - 01.2021
- Delivered food orders promptly to tables, ensuring accuracy and quality standards.
- Assisted kitchen staff in expediting meals during peak service times.
- Maintained cleanliness and organization of dining areas for optimal guest experience.
- Collaborated with servers to enhance communication between front and back of house.
Closing Manager
County Tennis Club of Westchester
04.2018 - 04.2020
- Managed closing processes to ensure compliance with club policies and procedures.
- Led team meetings to discuss operational strategies and improve member experience.
- Oversaw financial reconciliations, ensuring accuracy in cash handling and reporting.
- Developed training programs for staff on closing protocols and customer service standards.
Delivery Driver
The Original Pancake House
08.2018 - 02.2019
- Delivered orders efficiently, ensuring timely service and customer satisfaction.
- Operated delivery vehicles while adhering to safety and traffic regulations.
- Communicated effectively with kitchen staff to streamline order processing.
Education
High School Diploma -
White Plains High School
White Plains, NY07.2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Languages
Spanish
Full Professional
Timeline
Food Runner
Moscato
03.2020 - 01.2021
Server
Moderne Barn
03.2019 - Current
Delivery Driver
The Original Pancake House
08.2018 - 02.2019
Closing Manager
County Tennis Club of Westchester
04.2018 - 04.2020
Restaurant Busser
Trevi Ristorante
04.2016 - 06.2021
High School Diploma -
White Plains High School