Crisel Mendoza

• Greeted customers to determine wants or needs.
• Regularly met or exceeded established sales goals by implementing strategic closing techniques.
• Greeted customers, identified their needs and provided product information.
• Planned and executed innovative merchandising to promote visibility on target products.
• Maintained knowledge of sales and promotions, return policies and security practices.

• Guide team in optimizing processes, achieving measurable efficiency gains,
enhancing workflow
• Ensure compliance with safety standards, resulting in improved operational safety metrics
• Facilitate cross-departmental communication, fostering a collaborative work environment
• Analyze process data to identify bottlenecks, implementing solutions for smoother operations

• Provided guidance to team members on best practices for processes.

• Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
• Enforced age and height restrictions for ride access, ensuring compliance with regulations.
• Trained new ride operators on operational procedures and safety practices.
• Operated ride control panels and monitored ride performance during operation.
• Resolved guest concerns or complaints and kept supervisors informed of escalating situations.

• Conducted internal audits to verify compliance and standardization of processes across facilities.
• Kept areas clean, neat, and inspection-ready to comply with product guidelines.
• Ensured compliance with safety regulations in the workplace.
• Resolved customer complaints and issues swiftly to maintain high service standards.