Tevin Sneed
Sylvania,GA
Summary
Offering commitment to delivering outstanding customer service and readiness to learn and grow in retail environment. Produces quick grasp of product details and sales strategies, along with effective communication skills. Ready to use and develop customer service and sales skills in the General Manager role. I am personable and customer-focused with knack for building rapport and understanding customer needs. Possesses solid foundation in product knowledge and inventory management, paired with strong communication and problem-solving abilities. Aims to drive sales and enhance customer satisfaction through excellent service.
Overview
3
3
years of professional experience
Work History
Retail Sales Representative
Frito Lay
Statesboro, GA
09.2024 - Current
- Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Increased sales by offering advice on purchases and promoting additional products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
- Assisted customers in navigating the store layout, efficiently locating desired products for prompt purchasing decisions.
- Trained new employees on company policies, sales techniques, and product information for seamless staff integration.
- Maximized revenue potential during high-traffic periods by effectively managing multiple customer interactions simultaneously.
- Participated in regular inventory audits to maintain accurate stock levels and prevent merchandising discrepancies.
- Supported successful marketing campaigns by executing in-store promotional activities that attracted customer attention.
- Greeted customers and helped with product questions, selections, and purchases.
Sunbelt Rentals
Yard & Shipping Supervisor
Ellabell, GA
09.2022 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Change PC numbers over to the correct location after being delivered
- Type of invoices or change any that’s incorrect
- Making sure PC numbers on the equipment matches up to equipment the customer has out for rent
- Providing a safe environment for equipment thats going out an being received
- Proving different methods to boost rental sales
- Handle scheduling for the employees that works under me
Education
Business Administration
Screven County High School
Sylvania, GA05.2013
Skills
- Customer engagement
- Purchase recommendations
- Product sales
- Payment processing
- Store maintenance
- Product promotions
- Visual merchandising
- Retail transactions processing
- Customer assistance
- Damaged item processing
- Goal attainment
- Signage updating
- Customer service
- Problem-solving
- Teamwork and collaboration
- Professional appearance
- Relationship building
- Conflict resolution
- Store opening and closing
- Promotional event
- Display setup
- Product knowledge
- Truck unloading
- Money handling
- Teamwork
- Merchandise display
- Retail store operations
- Complaint management
- Friendly and outgoing
- Time management
- Verbal and written communication
- Phone etiquette
- Flexible schedule
- Data entry
- Retail sales
- Stocking and receiving
- Interpersonal and written communication
- Sales expertise
- Inventory audits
- Email Management
- Event coordination
- Product demonstrations
- Visual display arrangement
- Returns and exchanges
- Department reset
- Sales goal achievement
- Backroom organization
- Reliable and responsible
- Goal driven
- Inventory and stocking
- Item ticketing and pricing
- Policy and procedure adherence
Timeline
Retail Sales Representative
Frito Lay
09.2024 - Current
Sunbelt Rentals
Yard & Shipping Supervisor
09.2022 - 08.2024
Business Administration
Screven County High School