Mario Flores
Sales/retail
Westbury,NY
Summary
Dynamic retail sales professional with a proven track record at Metro by T-Mobile, excelling in consultative selling and customer engagement. Achieved consistent sales growth through effective upselling strategies and maintained financial integrity in transactions. Bilingual in Spanish, fostering strong customer relationships and enhancing brand awareness.
Overview
2
2
years of professional experience
Work History
Retail Sales Representative
Metro by T-Mobile
10.2024 - 06.2025
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased store revenue by consistently meeting and exceeding sales targets through effective upselling techniques.
- Managed cash register transactions accurately, keeping track of sales records and maintaining financial integrity.
- Trained new employees on company policies, sales techniques, and product information for seamless staff integration.
- Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
Cherry Picker
Randstad
01.2024 - 09.2024
- Trained personnel in safe bucket operation in hazardous environments and safety tethers.
- Handled fragile items with care while using the cherry picker to minimize product breakage rates during transport or staging processes.
- Reduced order processing time through proficiently navigating cherry picker equipment in narrow aisles and high shelves.
- Assisted in inventory management, utilizing cherry picker expertise to perform cycle counts and stock adjustments.
Restaurant Waiter
Catering Services
02.2023 - 12.2023
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Effectively communicated dietary restrictions and allergies to kitchen staff, ensuring accurate meal preparation for guests.
Education
Diploma -
Westbury High School
Westbury, NY06.2024
Skills
- Customer assistance
- Customer engagement
- Retail transactions processing
- Consultative selling
- Payment processing
- POS system operation
- Upselling strategies
- Store maintenance
- Brand awareness
- Product sales
- Product promotions
- Retail sales techniques
- Time management
- Retail store operations
- Inventory audits
- FLUENT IN SPANISH
Timeline
Retail Sales Representative
Metro by T-Mobile
10.2024 - 06.2025
Cherry Picker
Randstad
01.2024 - 09.2024
Restaurant Waiter
Catering Services
02.2023 - 12.2023
Diploma -
Westbury High School
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