CRISLYN FAITH LINDIO
Ooltewah,TN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adopt at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
PHONE LEGAL CUSTOMER SERVICE REP
RLH
, PHILIPPINES
05.2022 - 09.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Nurse Health Coach
GLOBAL CLINICAL SERVICES
, PHILIPPINES
07.2018 - 05.2022
- Provided health coaching and education to patients on lifestyle modifications, disease prevention and management of chronic conditions.
- Assessed patient's current health status by reviewing medical records and conducting physical examinations.
- Collaborated with primary care physicians to ensure continuity of care and best practices.
- Facilitated group classes in nutrition, stress reduction, exercise, smoking cessation, weight loss management and other wellness topics.
- Monitored patient progress towards established goals using evidence-based data collection tools.
Customer Service Representative
Concentrix
, PHILIPPINES
08.2013 - 05.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Education
Bachelor of Science - Secondary Education
MINDANAO AUTONOMOUSE COLLEGE
PHILIPPINES03-2013
Bachelor of Science - Nursing
BRENT HOSPITAL AND COLLEGES INCORPORATED
PHILIPPINES03-2010
Skills
- Guest Relations
- Customer Service
- Meeting Arrangements
- Customer assistance and interaction
- Issue handling
- Appointment Scheduling
- Customer Relations
- Inbound and Outbound Calling
- Friendly, Positive Attitude
- Multitasking
- Calm Under Pressure
- Fluent in English,Tagalog and Basic Spanish
FRONT DESK RECEPTIONIST
Applicant
Timeline
PHONE LEGAL CUSTOMER SERVICE REP
RLH
05.2022 - 09.2024
Nurse Health Coach
GLOBAL CLINICAL SERVICES
07.2018 - 05.2022
Customer Service Representative
Concentrix
08.2013 - 05.2018
Bachelor of Science - Secondary Education
MINDANAO AUTONOMOUSE COLLEGE
Bachelor of Science - Nursing
BRENT HOSPITAL AND COLLEGES INCORPORATED
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