Crissy Wrice
Union,New Jersey
Summary
Transit bus operator with proven expertise in teamwork and communication, ensuring seamless transit operations. Strong background in critical thinking and problem-solving, leading to enhanced customer satisfaction. Skilled in customer service and data entry, dedicated to maintaining passenger safety and operational efficiency.
Overview
30
30
years of professional experience
Work History
Transit Bus Operator
New Jersey Transit
Maplewood, New Jersey
07.2014 - Current
- Operated transit buses safely along designated routes.
- Ensured timely arrivals and departures at bus stops.
- Assisted passengers with disabilities entering and exiting buses.
Massage Therapist
Massage Envy Spa
Florham Park, New Jersey
10.2011 - 06.2014
- Provided therapeutic massage services to enhance client relaxation and well-being.
- Consulted with clients to determine individual needs and preferences for treatments.
- Maintained a clean and organized workspace to ensure a safe environment for clients.
Sr collector
Bank of America
Newark, DE
10.2009 - 10.2012
- Managed collections for delinquent accounts within compliance guidelines.
- Developed payment plans for customers facing financial difficulties.
- Analyzed customer accounts to identify delinquent payments and determined appropriate collection actions.
- Negotiated payment arrangements with customers in order to ensure timely payments.
Chief Clerk
City of Newark
Newark, New Jersey
10.1995 - 07.2007
- Prepared reports summarizing activities such as budget expenditures, attendance records, performance reviews.
- Maintained databases containing confidential information concerning employee records or accounts payable and receivable data.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
Education
Business Office
Newark Business Training Ins
Newark, NJ01-1996
High School Diploma -
Weequahic High School
Newark, NJ06-1993
Some College (No Degree) - E-ministration Business Office
Gibbs College
NJSkills
- Customer service
- Data entry
- Records management
- Critical thinking
- Team collaboration
- Mail processing
- Peer relationships
- Customer satisfaction
- Operations support
- Telephone etiquette
- Administrative tasks
- Verbal and writing communication
Timeline
Transit Bus Operator
New Jersey Transit
07.2014 - Current
Massage Therapist
Massage Envy Spa
10.2011 - 06.2014
Sr collector
Bank of America
10.2009 - 10.2012
Chief Clerk
City of Newark
10.1995 - 07.2007
Business Office
Newark Business Training Ins
High School Diploma -
Weequahic High School
Some College (No Degree) - E-ministration Business Office
Gibbs College