Cristabel Gallego
Tucson,AZ
Summary
Shift Lead at Dutch Bros with a strong work ethic and the ability to adapt to new environments and ideas. Successfully trained new team members, building a positive environment that makes coworkers and customers feel welcome. Committed to creating memorable moments with our customer and employee base.
Overview
3
3
years of professional experience
Work History
Shift Lead
Dutch Bros
Tucson
11.2024 - Current
- Accurately write a proper lineup each shift that will best serve all team members and customers.
- Open and close down tills, accurately counting all money each opening and closing shift, and inputting deposits for each till.
- Train new broistas on all positions in shop, with the most intention by understanding and adapting to each trainees learning style to help them succeed to their highest potential.
- Create a fun, exciting, and loving environment every shift, keeping it positive and inclusive.
- Resolve any customers concerns that may arise by making sure they feel seen and heard when expressing any concerns.
- Maintain a clean work environment to serve customers to the highest quality.
Barista
Dutch Bros
Tucson, AZ
05.2023 - 11.2024
- Create high quality drinks, following all manifesto standards.
- Build a welcoming and loving environment for all customers, by making genuine connections with each customer who visits.
- Safely and accurately handle cash orders.
- Contribute to a fun loving environment on every shift by always building up other team members.
- Properly open and close shop, accurately shutting down and cleaning all machines.
Education
High School Diploma -
Sahuarita High School
Sahuarita, AZ05.2017
Skills
- Conflict resolution
- Adaptability
- Time management
- Strong work ethic
Timeline
Shift Lead
Dutch Bros
11.2024 - Current
Barista
Dutch Bros
05.2023 - 11.2024
High School Diploma -
Sahuarita High School