cristal garcia
ROSEVILLE
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
La Popular
11.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Host
Four Sisters Cafe
11.2021 - 09.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Assistant Manager
Famous Footwear
02.2021 - 10.2021
- Supervised day-to-day operations to meet performance, quality and service expectations
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Cashier/Server
Jalisco Grill
09.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Arts - Spanish
Sacramento State
Sacramento, CA12-2025
Associate of Arts - Spanish
Sierra College
Rocklin, CA05-2023
Skills
- Strong work ethic
- Exceptional customer service
- Multitasking and organization
- Foreign language proficiency
- Hospitality service expertise
Languages
Spanish
Native or Bilingual
Timeline
Server
La Popular
11.2022 - Current
Host
Four Sisters Cafe
11.2021 - 09.2022
Assistant Manager
Famous Footwear
02.2021 - 10.2021
Cashier/Server
Jalisco Grill
09.2020 - 11.2020
Bachelor of Arts - Spanish
Sacramento State
Associate of Arts - Spanish
Sierra College
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