Cristal Lopez
Umatilla,FL
Overview
11
11
years of professional experience
1
1
Certification
Work History
Front Office Clerk
Lake County School Board
Umatilla High School
11.2024 - Current
- Utilized school management software to maintain accurate student records and attendance logs.
- Facilitated the distribution of information to parents, staff, and students through newsletters and announcements.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Improved student satisfaction by providing personalized academic support and guidance.
- Enhanced overall student performance through consistent monitoring of progress and tailored improvement strategies.
- Boosted student confidence through one-on-one mentoring sessions focused on personal and academic development.
- Translated documents from Spanish to English.
- Provided verbal summaries of non-English documents for immediate use.
- Completed precise translations of official documents with correct words and phrasing to meet legal standards.
Day & Night Time Operator
Total Sleep Management, INC.
Eustis, FL
05.2019 - 10.2024
- Developed standard operating procedures for sleep study processes, improving workflow consistency.
- Streamlined scheduling processes for sleep studies, reducing wait times for patients significantly.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Resolved customer inquiries and issues with professionalism and efficiency.
Hair Stylist
Smart Styles Salon
Mount Dora, FL
09.2016 - 10.2017
- Implemented new scheduling system that improved appointment accuracy and reduced client wait times.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
Day Care Worker
Little Darlings Daycare
Umatilla, FL
02.2015 - 05.2015
- Maintained open communication with parents regarding children's progress and behavior.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Taught children to organize toys, wash hands, and share by leading by example.
- Distributed food, napkins, and beverages in preparation for snack time.
- Encouraged good behaviors using positive reinforcement methods.
Education
Cosmetology License - Cosmetology
Lake Technical College
Eustis, FL05-2016
High School Diploma -
Umatilla High School
Umatilla, FL05-2015
Skills
- Document management
- File organization
- Data entry
- Fluent in English and Spanish
- Customer service
- Multitasking
- Telephone and email etiquette
- Relationship building
Certification
- Certified in First Aid, CPR & Mental Health First Aid
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Front Office Clerk
Lake County School Board
11.2024 - Current
Day & Night Time Operator
Total Sleep Management, INC.
05.2019 - 10.2024
Hair Stylist
Smart Styles Salon
09.2016 - 10.2017
Day Care Worker
Little Darlings Daycare
02.2015 - 05.2015
Cosmetology License - Cosmetology
Lake Technical College
High School Diploma -
Umatilla High School