Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Cristal Zamora

Houston ,Texas

Summary

Dedicated sales associate skilled in customer service and cash handling. Proven ability to track sales performance and enhance customer satisfaction through friendly assistance and product knowledge.

Overview

4
4
years of professional experience

Work History

Sales Associate

Willowbrook Mall
Houston, Texas
06.2023 - 02.2024
  • Tracked sales performance metrics to identify trends in market place.
  • Upsold additional items based on customer interests and needs.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Processed transactions using a point-of-sale system.
  • Conducted inventories on a regular basis to track stock levels.
  • Attended weekly team meetings to review performance goals and objectives.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Processed credit card transactions quickly and securely.
  • Organized stockroom shelves according to size, color or style.

Cashier Assistant

paarty city
Houston, Texas
09.2021 - 12.2021
  • Stocked shelves with incoming goods from delivery trucks as needed.
  • Answered customers' questions concerning location, price and use of merchandise.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.
  • Provided accurate cash register operations, including accepting payments and providing change.
  • Returned carts and baskets to entryways to keep store spaces and aisles neat.
  • Swept and mopped front end during shifts to maintain professional appearance.
  • Assisted with customer requests and answered questions to improve satisfaction.

Cashier

McDonald's
Houston, Texas
01.2020 - 06.2020
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Issued receipts, refunds, credits or change due to customers.
  • Resolved customer complaints professionally in accordance with company policy.

Education

High School Diploma -

Klein Forest High School
Houston, TX
01-2020

Skills

  • Customer service
  • Cash handling
  • Product knowledge
  • Team collaboration
  • Problem solving
  • Adaptability
  • Positive and professional
  • Friendly and outgoing
  • Sales trends
  • Dining area maintenance
  • Upselling
  • Money handling
  • Relationship selling
  • Flexible schedule
  • Multi-tasking strength
  • Product sales
  • Listening skills
  • Customer needs assessment
  • Outgoing personality
  • Goal tracking

Languages

English
Professional
Spanish
Professional
Samoan
Limited

Affiliations

  • baseball
  • soccer
  • lacross
  • boxing

Timeline

Sales Associate

Willowbrook Mall
06.2023 - 02.2024

Cashier Assistant

paarty city
09.2021 - 12.2021

Cashier

McDonald's
01.2020 - 06.2020

High School Diploma -

Klein Forest High School

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