Cristela Vasquez
Terrell,TX
Overview
8
8
years of professional experience
Work History
Access Service Representative
Baylor Scott & White
Dallas, TX
09.2024 - Current
- Conducts and documents patient interviews to obtain demographic and financial data for registration, insurance verification, precertification and billing.
- Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services. Calculates and collects patient liability dues according to financial clearance policies related to existing and bad debt accounts. Determines patient liability and advises patient of deposit requirements per policy. Negotiates payment arrangements with patient where necessary per policy.
Scheduling Specialist
Baylor Scott & White
Dallas, Tx
07.2016 - 10.2023
- Responsible for scheduling outpatient radiology & interventional procedures for multiple Baylor facilities.
- Pre-Registration patients for future appointment, explanation of benefit, collect payments.
- Monitor inbound orders process to ensure orders are validated & routed appropriately.
- Responsible for meeting telephone system metric.
Education
Medical Office Assistant
PCI Health Training Center
Dallas, Tx2012
Skills
Epic Software
Insurance verification
Patient Health Information Access
Payment scheduling/collections
Languages
English
Spanish
Timeline
Access Service Representative
Baylor Scott & White
09.2024 - Current
Scheduling Specialist
Baylor Scott & White
07.2016 - 10.2023
Medical Office Assistant
PCI Health Training Center